Loan & Financing Executive – Membership Services

Koperasi Tanjong Keramat Malaysia Berhad; Kuala Lumpur; On-site; MYR 45,000 - 78,000; Full time

Job summary

Koperasi Tanjong Keramat Malaysia Berhad invites an Executive (Loan & Financing/Membership Services) to oversee the end-to-end loan process, assess creditworthiness, and set up repayment plans. You will also manage membership matters, report on KPIs, and liaise with financial institutions and regulatory bodies.

The role requires a Bachelor’s degree in Accounting/Finance/Business, strong Excel skills, and fluency in Bahasa Malaysia and English.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, Management, or related field.
• Proficiency in Bahasa Malaysia and English, both written and spoken.
• Strong communication and interpersonal skills.
• Detail-oriented and meticulous.
• Ability to work independently with minimal supervision.

Responsibilities

• Oversee the loan and financing process from evaluation through to approval, disbursement and setting up repayment plans.
• Assess applicants' creditworthiness and process loan applications within established approval limits.
• Communicate with applicants to determine their financial eligibility for loans.
• Calculate relevant financial ratios and metrics to support credit decisions.
• Manage loan-related systems (e.g., ANGKASA, Taptaplah) used by cooperative financial institutions.
• Handle credit collection, ensuring timely and accurate payment processing and reconciliation.
• Prepare weekly and monthly credit collection reports.
• Perform administrative duties related to accounts payable/receivable and non-performing loan (NPL) cases.
• Manage cooperative membership affairs from end to end, covering registration, welfare and cancellation of membership, while keeping member records accurate, preparing membership reports for management, and ensuring compliance with the cooperative's by-laws and the Co-operative Societies Act 1993.
• Monitor team performance against key performance indicators (KPIs).
• Provide excellent customer service, addressing member and client inquiries and concerns effectively.
• Act as a liaison officer for cooperative-related agencies and financial institutions, such as Suruhanjaya Koperasi Malaysia (SKM), ANGKASA, CIMB, Bank Rakyat and others.
• Undertake additional tasks as assigned by management.

Skills

Customer service

Communication skills

Detail-oriented

Multitasking

Bahasa Malaysia & English

Education

Bachelor’s Degree in Accounting, Finance, Business Administration, Management, or related field

Tools

Microsoft Office

Job description

Koperasi Tanjong Keramat Malaysia Berhad invites an Executive (Loan & Financing/Membership Services) to oversee the end-to-end loan process, assess creditworthiness, and set up repayment plans. You will also manage membership matters, report on KPIs, and liaise with financial institutions and regulatory bodies.

The role requires a Bachelor’s degree in Accounting/Finance/Business, strong Excel skills, and fluency in Bahasa Malaysia and English.