Loan Admin Processor

OCBC; Malaysia; On-site; MYR 36,000 - 58,000; Full time

Benefits offered by this job

Competitive base salary

Holistic benefits

Community initiatives

Learning & development opportunities

Wellbeing support

Job summary

OCBC is seeking a Loan Admin Processor within the Loan Admin Hub to perform daily loan processing tasks including disbursement, repayment, and maintenance. You will create and maintain data in our systems with accuracy against source documents and respond to servicing inquiries in a timely manner.

The role requires a minimum degree, English fluency, and strong attention to detail. Fresh graduates are welcome as training is provided, with opportunities to learn and grow within a supportive team

Qualifications

• Minimum degree holder; fresh graduates welcome with training provided.
• Fluent in spoken, read and written English.
• Computer literate with MS Office applications.
• Strong attention to detail with quality and speed.
• Efficient time management to meet deadlines.
• Ability to multi-task and work under pressure.
• Team player with good interpersonal and communication skills.
• Capable of working independently and as part of a team.
• Willing to work on MY Public Holidays.

Responsibilities

• Execute daily loan processing such as disbursement, repayment, rollover, maintenance, etc.
• Create and maintain data accurately in systems against source documents.
• Review completeness and accuracy of loan updates before approvals.
• Attend to loan servicing inquiries and pre-processing in a timely manner.
• Carry out ad-hoc assignments and provide cross-department support.
• Adhere to tight deadlines to meet BAU SLAs.
• Suggest workflow improvements through feedback.
• Provide on-the-job training to team members.
• Promote a positive mindset and holistic outlook among staff.

Skills

Data entry

Attention to detail

Time management

Multitasking

Teamwork

Communication

Initiative

Pressure handling

Independent worker

English fluency

Education

Bachelor's degree

Tools

MS Office

Job description

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Department: Loan Admin Hub

Title : Loan Admin Processor

Job Roles & Responsibilities

• Execute daily loan processing such as disbursement, repayment, rollover, maintenances etc.
• Create and maintain data completely and accurately into system against source documents by following data program techniques and procedures.
• Review the completeness and accuracy of loan update in system and correcting any potential mistakes before approving the loan transaction.
• Ensure loan servicing inquiries by Business Unit and pre-processing are attended timely.
• Carry out ad-hoc assignments and provide support across department if needed.
• Adhere to tight deadlines, ensuring that turnaround for BAU transactions is on target and service level agreement are met.
• Contribute to fine-tuning workflow by soliciting feedback and suggestions for process improvement.
• Conduct on the job training for team member.
• Promote a positive mindset and holistic outlook amongst staff.

Job Requirements

• Minimum Degree holder.
• Fresh graduates are welcome as training will be provided.
• Fluent in spoken, read, and written in English.
• Computer literate and well-versed with MS Office application.
• Strong attention to details with a high level of quality and speed.
• Efficient time management skill to prioritise task and complete work within established timelines.
• Ability to multi-task and maintain a high level of commitment and a strong sense of urgency.
• Team player with good interpersonal and communication skills to interact effectively at all levels.
• Copes well with pressure and stress. Possess initiative, and ability to work independently as well as in a team.
• Work on MY Public Holiday.

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.