Loan Admin Processor

OCBC e2 Power Sdn Bhd; Malaysia; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits package

Community initiatives

Industry-leading learning and career发展

Job summary

OCBC Group in Malaysia is seeking a detail-oriented Loan Admin Processor to handle daily loan processing, disbursement, repayment, and data maintenance with accuracy. You will review updates and support a business unit, ensuring timely servicing and compliance with SLAs.

Fresh graduates are welcome; degree holders with strong English and MS Office skills are preferred. On-site role emphasizing teamwork and service.

Qualifications

• Minimum degree holder; fresh graduates welcome.
• Fluent in English (spoken, read, written).
• Computer literate with MS Office applications.
• Strong attention to detail with quality and speed.
• Able to multi-task and work under pressure.

Responsibilities

• Execute daily loan processing such as disbursement, repayment, rollover, maintenance, etc.
• Create and maintain data accurately into system against source documents.
• Review completeness and accuracy of loan updates before approving transactions.
• Ensure loan servicing inquiries from Business Unit are attended timely.
• Carry out ad-hoc assignments and provide cross-department support as needed.
• Adhere to tight deadlines, ensuring BAU turnaround meets SLAs.
• Contribute to process improvements by providing feedback.
• Conduct on-the-job training for team members.
• Promote a positive mindset and teamwork.

Skills

English fluency

Detail oriented

Time management

Multitasking

Communication skills

Team player

Education

Bachelor's degree or higher

Tools

MS Office

Job description

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

Department: Loan Admin Hub Title: Loan Admin Processor

Job Roles & Responsibilities

• Execute daily loan processing such as disbursement, repayment, rollover, maintenances etc.
• Create and maintain data completely and accurately into system against source documents by following data program techniques and procedures.
• Review the completeness and accuracy of loan update in system and correcting any potential mistakes before approving the loan transaction.
• Ensure loan servicing inquiries by Business Unit and pre-processing are attended timely.
• Carry out ad-hoc assignments and provide support across department if needed.
• Adhere to tight deadlines, ensuring that turnaround for BAU transactions is on target and service level agreement are met.
• Contribute to fine-tuning workflow by soliciting feedback and suggestions for process improvement.
• Conduct on the job training for team member.
• Promote a positive mindset and holistic outlook amongst staff.

Job Requirements

• Minimum Degree holder.
• Fresh graduates are welcome as training will be provided.
• Fluent in spoken, read, and written in English.
• Computer literate and well-versed with MS Office application.
• Strong attention to details with a high level of quality and speed.
• Efficient time management skill to prioritise task and complete work within established timelines.
• Ability to multi-task and maintain a high level of commitment and a strong sense of urgency.
• Team player with good interpersonal and communication skills to interact effectively at all levels.
• Copes well with pressure and stress.
• Possess initiative, and ability to work independently as well as in a team.
• Work on MY Public Holiday.

What we offer:

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.

Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers. Let’s build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.