Loan Admin Processor

OCBC; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

OCBC Malaysia is seeking a Loan Admin Processor to manage daily loan processing including disbursement, repayment, and maintenance. You will ensure data is entered accurately into the system and that loan updates are complete and correct before approval.

You will handle loan servicing inquiries, meet tight deadlines, and support the team across duties. Fresh graduates are welcome, with training provided and a focus on accuracy and efficiency.

Qualifications

• Minimum degree holder.
• Fresh graduates welcome; training provided.
• Fluent in English (spoken, read, written).
• Proficient with MS Office applications.

Responsibilities

• Execute daily loan processing: disbursement, repayment, rollover, maintenance.
• Enter data accurately into the system from source documents using procedures.
• Review loan updates for completeness and correct errors before approval.
• Ensure loan servicing inquiries and pre-processing are attended to promptly.
• Carry out ad-hoc assignments and provide cross‑department support as needed.
• Meet tight deadlines and service levels for BAU transactions.
• Contribute to workflow improvements through feedback.
• Provide on‑the‑job training for team members.
• Promote a positive mindset and holistic outlook among staff.

Skills

Data entry

Attention to detail

MS Office

Time management

Multitasking

Communication

Team player

Education

Degree

Tools

MS Office

Job description

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.

Department: Loan Admin Hub

Title : Loan Admin Processor

Job Roles & Responsibilities

• Execute daily loan processing such as disbursement, repayment, rollover, maintenances etc.
• Create and maintain data completely and accurately into system against source documents by following data program techniques and procedures.
• Review the completeness and accuracy of loan update in system and correcting any potential mistakes before approving the loan transaction.
• Ensure loan servicing inquiries by Business Unit and pre-processing are attended timely.
• Carry out ad-hoc assignments and provide support across department if needed.
• Adhere to tight deadlines, ensuring that turnaround for BAU transactions is on target and service level agreement are met.
• Contribute to fine-tuning workflow by soliciting feedback and suggestions for process improvement.
• Conduct on the job training for team member.
• Promote a positive mindset and holistic outlook amongst staff.

Job Requirements

• Minimum Degree holder.
• Fresh graduates are welcome as training will be provided.
• Fluent in spoken, read, and written in English.
• Computer literate and well-versed with MS Office application.
• Strong attention to details with a high level of quality and speed.
• Efficient time management skill to prioritise task and complete work within established timelines.
• Ability to multi-task and maintain a high level of commitment and a strong sense of urgency.
• Team player with good interpersonal and communication skills to interact effectively at all levels.
• Copes well with pressure and stress. Possess initiative, and ability to work independently as well as in a team.
• Work on MY Public Holiday.

What We Offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.