Lending Operations Analyst: Process and Data Optimizer

Zom-In; Malaysia; On-site; MYR 60,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Opportunities for promotion

Job summary

MyValiant Technology in Malaysia seeks a Lending Operations Specialist to own day-to-day lending processes, ensure compliance with regulations and internal standards, and collaborate with product, customer experience and IT to build scalable, digitalised workflows.

You will lead UAT for lending initiatives, respond to enquiries within SLA, and drive continuous process improvements using design thinking. Tamil language is preferred and opportunities for promotion are available.

Qualifications

• Experience in Loan/Mortgage/Lending operations and process optimization.
• Strong foundation in design thinking and human-centric methodologies in financial/banking.
• Ability to analyze processes, identify weak points and propose changes.
• Excellent communication and ability to present to stakeholders.
• Organized and able to meet deadlines in fast-changing environments.
• Experience collaborating with Operations, Compliance, Product and IT.

Responsibilities

• Be our subject expert in Lending Operations.
• Ensure day-to-day operations comply with regulatory and internal requirements.
• Collaborate with product, customer experience and business to create robust operation processes.
• Leverage technology to drive digitalisation and scalability.
• Lead Lending General Enquiry cases and respond within the SLA.
• Attend Lending-related UAT and ensure test scripts are updated.

Skills

Problem solving

Data exploration

Process optimisation

Design thinking

Human centric

Communication

Presentation skills

Deadline driven

Change leadership

Cross-functional collaboration

Education

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Job description

MyValiant Technology in Malaysia seeks a Lending Operations Specialist to own day-to-day lending processes, ensure compliance with regulations and internal standards, and collaborate with product, customer experience and IT to build scalable, digitalised workflows.

You will lead UAT for lending initiatives, respond to enquiries within SLA, and drive continuous process improvements using design thinking. Tamil language is preferred and opportunities for promotion are available.