Learning & Development Executive

New York Skin Sdn Bhd; Kuala Lumpur; On-site; MYR 48,000 - 72,000; Full time

Job summary

Beauty Star Group seeks a passionate Learning & Development Executive to foster a culture of continuous learning across our organization. You will lead onboarding, deliver engaging training sessions, and drive improvements through learning analytics.

We value strong public speaking, clear communication, and collaboration with department heads to identify learning needs. Join us to develop people, strengthen teams, and create lasting impact.

Qualifications

• Diploma or Bachelor's degree in HR, Business, Psychology, Education, or related field.
• 1–3 years of experience in Learning & Development, HR, Retail, Customer Service, or Hospitality.
• Fresh graduates with strong internship experience and presentation skills are encouraged to apply.
• Confident in training and public speaking.
• Strong in communication and interpersonal skills.

Responsibilities

• Conduct onboarding and orientation programs.
• Deliver engaging classroom, virtual, and in-store training sessions.
• Facilitate programs focusing on customer service, soft skills, workplace communication, and personal development.
• Provide post-training reinforcement as needed.
• Coordinate training schedules, participants, and logistics.
• Prepare training materials and maintain learning records.
• Monitor attendance, learning hours, and program completion.
• Support HRDF documentation and training claims.
• Coordinate retail learning activities with outlet teams.
• Conduct pre- and post-training assessments.
• Analyze training effectiveness, feedback, and learning outcomes.
• Monitor learning KPIs and compliance.
• Prepare monthly training reports and recommend improvements.
• Collaborate with department heads to identify learning needs.
• Support employee engagement, talent development, and succession planning.
• Participate in continuous improvement and learning projects.

Skills

Public speaking

Communication skills

Organization

Interpersonal skills

Analytical

Education

Diploma or Bachelor's Degree in HR/Business/Psychology/Education

Tools

Microsoft Office

Job description

Develop People. Drive Performance. Create Impact.

At Beauty Star Group, we believe our people are our greatest competitive advantage. We are seeking a passionate and energetic Learning & Development Executive to help foster a culture of continuous learning throughout our organization.

If you enjoy facilitating training, developing people, and using learning insights to enhance performance, we would love to hear from you.

Key Responsibilities

1. Training & Facilitation

Conduct onboarding and orientation programs.

Deliver engaging classroom, virtual, and in-store training sessions.

Facilitate programs focusing on customer service, soft skills, workplace communication, and personal development.

Provide post-training reinforcement as needed.

Coordinate training schedules, participants, and logistics.

Prepare training materials and maintain learning records.

Monitor attendance, learning hours, and program completion.

Support HRDF documentation and training claims.

Coordinate retail learning activities with outlet teams.

Conduct pre- and post-training assessments.

Analyze training effectiveness, feedback, and learning outcomes.

Monitor learning KPIs and compliance.

Prepare monthly training reports and recommend improvements.

4. Employee Development

Collaborate with department heads to identify learning needs.

Support employee engagement, talent development, and succession planning.

Participate in continuous improvement and learning projects.

Requirements

Diploma or Bachelor's Degree in HR, Business, Psychology, Education, or a related field.

1–3 years of experience in Learning & Development, HR, Retail, Customer Service, or Hospitality.

Fresh graduates with strong internship experience and presentation skills are encouraged to apply.

We Are Looking For Someone Who Is:-

Confident in training and public speaking.

Strong in communication and interpersonal skills.

Organized with excellent coordination and follow-up abilities.

Analytical, detail-oriented, and able to interpret learning data.

Proficient in Microsoft Office.

Why Join Beauty Star Group?

Structured coaching and mentorship.

Opportunities to lead learning initiatives and projects.

Exposure to talent development and learning analytics.

A friendly, supportive, and growth-oriented culture.

Join Us: At Beauty Star Group, we don't just conduct training—we develop people, strengthen teams, and create lasting impact.