Learning & Development Catalyst

New York Skin Sdn Bhd; Kuala Lumpur; On-site; MYR 48,000 - 72,000; Full time

Job summary

Beauty Star Group seeks a passionate Learning & Development Executive to foster a culture of continuous learning across our organization. You will lead onboarding, deliver engaging training sessions, and drive improvements through learning analytics.

We value strong public speaking, clear communication, and collaboration with department heads to identify learning needs. Join us to develop people, strengthen teams, and create lasting impact.

Qualifications

• Diploma or Bachelor's degree in HR, Business, Psychology, Education, or related field.
• 1–3 years of experience in Learning & Development, HR, Retail, Customer Service, or Hospitality.
• Fresh graduates with strong internship experience and presentation skills are encouraged to apply.
• Confident in training and public speaking.
• Strong in communication and interpersonal skills.

Responsibilities

• Conduct onboarding and orientation programs.
• Deliver engaging classroom, virtual, and in-store training sessions.
• Facilitate programs focusing on customer service, soft skills, workplace communication, and personal development.
• Provide post-training reinforcement as needed.
• Coordinate training schedules, participants, and logistics.
• Prepare training materials and maintain learning records.
• Monitor attendance, learning hours, and program completion.
• Support HRDF documentation and training claims.
• Coordinate retail learning activities with outlet teams.
• Conduct pre- and post-training assessments.
• Analyze training effectiveness, feedback, and learning outcomes.
• Monitor learning KPIs and compliance.
• Prepare monthly training reports and recommend improvements.
• Collaborate with department heads to identify learning needs.
• Support employee engagement, talent development, and succession planning.
• Participate in continuous improvement and learning projects.

Skills

Public speaking

Communication skills

Organization

Interpersonal skills

Analytical

Education

Diploma or Bachelor's Degree in HR/Business/Psychology/Education

Tools

Microsoft Office

Job description

Beauty Star Group seeks a passionate Learning & Development Executive to foster a culture of continuous learning across our organization. You will lead onboarding, deliver engaging training sessions, and drive improvements through learning analytics.

We value strong public speaking, clear communication, and collaboration with department heads to identify learning needs. Join us to develop people, strengthen teams, and create lasting impact.