Human Resources - Learning & Growth Lead

Valiram; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Valiram is seeking a Learning and Growth Lead to drive regional and global talent development initiatives. You will maximize HRDC fund utilization, partner with brand leads, and develop high-impact learning programs aligned with business objectives.

The role focuses on expanding learning programs regionally, standardizing internal SOPs, and driving metrics to optimize resources and program effectiveness. Strong instructional design and leadership training experience are essential.

Qualifications

• Bachelor’s degree in Human Resources, Psychology or related field.
• Minimum 5 years experience in retail operations, learning & development with proven impact.
• Experience delivering training to leaders from store managers to C-suite.

Responsibilities

• HRDC funds management: maximize funding with approvals and documentation.
• Training programs execution: onboarding, leadership development, regional expansion.
• Data analysis & reporting: assess program impact and share insights for improvement.
• Partnership with internal brand partners: align learning initiatives with business goals.
• Project management: lead end-to-end talent development projects on time and in scope.

Skills

Learning & Development

Training delivery

Project management

Stakeholder management

Instructional design

Leadership training

Education

Bachelor’s degree in Human Resources, Psychology or similar discipline

Job description

Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specializing in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, New Zealand, Thailand, Hong Kong, Macau, Vietnam and the Philippines. Operating more than 500 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewelry, perfume and cosmetics to confectionery and dining concepts.

Learn more about us at www.valiram.com

• Beauty (Victoria’s Secret, Bath & Body Works, Rituals, Molton Brown)
• Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Giuseppe Zanotti, Charles & Keith, Pedro etc)
• Accessories (Swarovski, Mont Blanc)
• Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi)

POSITION SUMMARY

The Learning and Growth Lead will work with the Senior Manager – Group Talent Development to drive talent growth across the Valiram Group by maximizing HRDC fund utilization, strengthening partnerships with approved training vendors, and developing high-impact learning programs in collaboration with brand leaders. This role oversees the execution of training initiatives that align with business goals, ensuring a consistent, cohesive approach to employee development.

A focus on expanding the learning and development programs regionally and globally, fostering brand expertise and continuity in learning. By establishing a standardized internal training SOP, the Lead enhances program and impact, while support in driving metrics to optimize HRDC resources and program effectiveness. This position plays a crucial role in advancing Valiram University’s mission to elevate team capabilities and achieve business objectives.

KEY AREAS OF RESPONSIBILITIES

Human Resources Development Corporation (HRDC) Funds Management:

• Fund Utilization: Maximize HRDC funding for learning and development initiatives, ensuring thorough approval, and end-to-end process completion with clear documentation.
• Vendor Partnerships: Ensure HRDC funding utilization with approved vendors.

Training Programs Execution:

• Training Execution: Plan and execute training programs, including onboarding, retail programs, leadership development, and other skill-building programs. Manage collaboration with business and brand leaders for high impact training and support the future development of important training programs. Lead training program initiative, expanding reach across regions and ensuring continuity and consistency in learning.

Data Analysis and Reporting

• Impact Assessment: Understand the analysis of program impact, support in identifying trends and insights to guide continuous improvement.
• Reporting and Communication: Understand the reports on project outcomes, program effectiveness, and improvement areas. Support the communication and documentation of training program, policies, and initiatives across the organization.

Partnership with Internal Brand Partners

• Business Alignment: Establish strong partnerships with stakeholders to stay aligned with current business issues and opportunities related to learning and development. Support in aligning and implementing learning and development initiatives across the organization to support business goals and objectives.
• Program Delivery and Communication: Collaborate with stakeholders to execute cross-functional projects aimed at driving employee growth and development.

Project Management and Execution:

• Project: Lead, support, execute, and oversee the end-to-end process of talent development projects, from planning through execution, ensuring completion on time, within scope, and on budget. Ensure clear communication and documentation throughout the project lifecycle.
• Stakeholder Collaboration: Collaborate with internal and external stakeholders, including HR teams, department heads, and vendors, to gather requirements, secure resources, and facilitate project execution.

KEY REQUIREMENTS

• Bachelor’s degree in Human Resources, Psychology or similar discipline.
• At least 5 year’s professional experience in retail operations, learning & development with proven track record of program impact.
• Knowledge and experience in delivering training to leaders from store managers to C‑Suite executives.
• Proven management skills leading, motivating, managing assigned team members to effectively define and deliver goals and objectives.
• Passionate and curious about human behaviour and culture.
• Experience with Instructional design and learning methodology.
• Strong verbal and written English (essential), Bahasa (preferred) and Mandarin/Cantonese (preferred).
• Must be able to work with all levels of personnel both within and outside of organization.
• A confident communicator capable of inspiring collaboration and excitement around the topic in the stores.
• High degree of professionalism in communication, positive attitude, and teamwork with customers, peers, and differing levels of management.
• Proven ability to manage multiple priorities and ensure top value and performance for peers and organization alike.
• Creative, analytical, and thoughtful – comfortable testing new ideas and working with the intent to drive positive change.
• Ability to work in a fast‑paced environment and adapt to changing priorities.
• Occasional travel (domestic and international) may be required to support talent and development initiatives at various locations.