LCL Export Coordinator/Supervisor (Johor)

Shipco Transport Sdn. Bhd.; Johor Bahru; On-site; MYR 48,000 - 72,000; Full time

Benefits offered by this job

Medical insurance

Parking facilities

Annual health check

Job summary

Shipco Transport Sdn. Bhd. in Johor is seeking an LCL Export Coordinator/Supervisor to assist customers daily, liaise with carriers, warehouses, and fumigation teams, and monitor quotes, volumes, and trade lanes.

This on-site role requires adherence to SOPs, timely documentation, and coordination with sales and documentation teams. English communication is essential, and basic NVOCC knowledge is a plus.

Qualifications

• Proficient in Microsoft Office.
• Preferably with 1 year similar experience in the Ocean / Air freight industries.
• Basic knowledgeable in NVOCC business will be an added advantage.
• Able to communicate and write in English.

Responsibilities

• Attending to local and overseas customers inquiries pertaining to rates.
• Respond promptly to customers inquiries on booking confirmation, and shipment follow up sailing confirmation, continuous monitoring of shipment till cargo arrival.
• Responsible for bookings preparation and tele- marketing for local customer cargoes.
• Booking arrangement and follow up container status with carriers of containers.
• Dealing with warehouse over container status (change of vessels/departure date etc).
• Preparation of railing instructions and liaising with warehouse/truckers.
• Follow up with shippers of any discrepancy in packages.
• Ensure all necessary shipping documents are in place within the given time frame
• Coordinate internally with sales and documentation team

Skills

Microsoft Office

Ocean freight

NVOCC knowledge

English communication

Job description

LCL Export Coordinator/Supervisor (Johor)

Salary commensurate qualifications & experience

The main function of this role is to assist customer in day-to-day, liaise with carrier, transporter, warehouse operator, fumigation, and ad-hoc task. Monitoring customer support, quotation and maintaining the volume and trade lane

Ensure all procedures and time frames to be followed as per agreed SOPs and workflows & must be always adhered to.

Description The main function of this role is to assist customer in day-to-day, liaise with carrier, transporter, warehouse operator, fumigation, and ad-hoc task. Monitoring customer support, quotation and maintaining the volume and trade lane Ensure all procedures and time frames to be followed as per agreed SOPs and workflows & must be always adhered to.

Key Responsibilities

• Attending to local and overseas customers inquiries pertaining to rates
• Respond promptly to customers inquiries on booking confirmation, and shipment follow up sailing confirmation, continuous monitoring of shipment till cargo arrival
• Responsible for bookings preparation and tele- marketing for local customer cargoes.
• Booking arrangement and follow up container status with carriers of containers.
• Dealing with warehouse over container status (change of vessels/departure date etc).
• Preparation of railing instructions and liaising with warehouse/truckers
• Follow up with shippers of any discrepancy in packages.
• Ensure all necessary shipping documents are in place within the given time frame
• Coordinate internally with sales and documentation team

Skills, Knowledge and Expertise

• Proficient in Microsoft Office
• Preferably with 1 year similar experience in the Ocean / Air freight industries
• Basic knowledgeable in NVOCC business will be an added advantage
• Able to communicate and write in English

Benefits

• Career growth and development opportunities
• Medical insurance
• Yearly performance-based incentive bonus
• Annual dinner, company trip, team-building activities, and festive celebrations
• Parking claim, dental allowance, and annual health check

As a subsidiary of Denmark based Scan-Group, our history in shipping and logistics dates back to 1969. From Scan-Group, Shipco Transport was founded in 1988 and has organically grown into one of the world’s leading neutral NVOCCs. Headquartered in Chatham, New Jersey, Shipco Transport operates more than 90 offices in over 30 countries across 5 continents. Our company’s truly intermodal character offering Air Freight, LCL and FCL Ocean Freight services, uniquely positions Shipco as a 'one stop' provider of worldwide transportation solutions. Furthering our global presence, Shipco Transport is a founding member of the Worldwide Alliance, an association of the world’s leading neutral NVOCCs, and the AirCargoGroup, a global organization of neutral Air Freight wholesalers. These strategic alliances bring together exclusive networks of like-minded companies ensuring a synergy of service at both ends of the shipping process. Shipco Transport Sdn Bhd is looking for a team player with entrepreneurial spirit to join our rapidly growing Asia region, based in Bukit Tinggi - Klang, Penang, Ipoh, Johor.

As a subsidiary of Denmark based Scan-Group, our history in shipping and logistics dates back to 1969. From Scan-Group, Shipco Transport was founded in 1988 and has organically grown into one of the world’s leading neutral NVOCCs. Headquartered in Chatham, New Jersey, Shipco Transport operates more than 90 offices in over 30 countries across 5 continents. Our company’s truly intermodal character offering Air Freight, LCL and FCL Ocean Freight services, uniquely positions Shipco as a 'one stop' provider of worldwide transportation solutions. Furthering our global presence, Shipco Transport is a founding member of the Worldwide Alliance, an association of the world’s leading neutral NVOCCs, and the AirCargoGroup, a global organization of neutral Air Freight wholesalers. These strategic alliances bring together exclusive networks of like-minded companies ensuring a synergy of service at both ends of the shipping process. Shipco Transport Sdn Bhd is looking for a team player with entrepreneurial spirit to join our rapidly growing Asia region, based in Bukit Tinggi - Klang, Penang, Ipoh, Johor.

Perks and benefits Medical Dental Parking Insurance coverage, Annual health check, Company t