L2 IT Infrastructure Engineer — Cloud & Security

Everbex; Batu Pahat; On-site; MYR 67,000 - 112,000; Full time

Benefits offered by this job

Competitive salary

Certification support

Exposure to cloud computing & security

Dynamic growing IT solutions company

Job summary

Everbex Technologies in Kuala Lumpur, Malaysia, is seeking a Technical Engineer (L2) to support servers, networks, and virtualization. You will diagnose issues, perform root-cause analysis, and manage Windows and Linux server environments.

The role requires 3–5 years in IT infrastructure, strong Windows/Linux knowledge, and MSP experience. Travel to customer sites may be required; willingness to work after hours is expected.

Qualifications

• Bachelor’s degree in IT or CS or related field.
• 3–5 years in IT infrastructure support or sysadmin, MSP experience preferred.
• Strong knowledge of Windows Server environments.
• Proficient with Linux distros (Ubuntu, Debian, Rocky/Alma/CentOS/RHEL).
• Experience with Active Directory, DNS, DHCP, and Group Policy.
• Familiarity with virtualization platforms and backup/security solutions.

Responsibilities

• Provide Level 2 technical support for servers, networks, virtualization platforms, and end-user systems.
• Investigate and resolve escalated incidents from Level 1 support teams.
• Diagnose hardware, software, network, and security-related issues.
• Perform root cause analysis and implement corrective actions.
• Maintain detailed documentation of troubleshooting steps and resolutions.
• Install, configure, and maintain Windows and Linux server environments.

Skills

Windows Server

Linux

Active Directory

DNS/DHCP

Group Policy

Networking basics

VLANs/VPNs

TCP/IP

Security concepts

System monitoring

Backup/DR concepts

Analytical troubleshooting

Independent & team work

Education

Bachelor’s Degree in Information Technology / Computer Science

Tools

VMware ESXi

Hyper-V

Proxmox

Veeam/Acronis backup

MS 365 / Cloud services

FortiGate/Sophos/Palo Alto firewalls

Ubuntu / Debian / RHEL family

Job description

Everbex Technologies in Kuala Lumpur, Malaysia, is seeking a Technical Engineer (L2) to support servers, networks, and virtualization. You will diagnose issues, perform root-cause analysis, and manage Windows and Linux server environments.

The role requires 3–5 years in IT infrastructure, strong Windows/Linux knowledge, and MSP experience. Travel to customer sites may be required; willingness to work after hours is expected.