L2 Cloud & Virtualization Operations Engineer – Hybrid

NTT Limited; Petaling Jaya; Hybrid; MYR 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid Working

Job summary

NTT DATA is seeking a skilled Infrastructure Engineer to join our hybrid team in Malaysia. You will manage day-to-day cloud and virtualization operations, ensuring high availability and security across VMware-based infrastructure.

The role emphasizes L2 support, incident handling, and continuous improvement. Your experience includes enterprise production environments, ITIL/SLA-driven operations, and familiarity with on-call support.

Qualifications

• 2-3 years of experience in infrastructure, virtualization or cloud operations.
• Hands-on experience in enterprise production environments, ITIL/SLA-driven operations.
• Experience with incident, problem and change management.
• Experience supporting 24x7 environments or on-call operations is advantageous.

Responsibilities

• Cloud & Virtualization Operations: Operate and support enterprise cloud infrastructure including VMware components; perform health checks and lifecycle activities.
• Infrastructure Monitoring & Incident Management: Monitor availability, respond to alerts, perform root-cause analysis and escalate as needed.
• Network & Security Operations: Support NSX policies and security requirements; coordinate with security teams.
• Change & Configuration Management: Execute changes per approved processes; patching and verifications.
• Automation & Continuous Improvement: Identify automation opportunities using PowerCLI/PowerShell/Python.
• Vendor & Stakeholder Management: Coordinate troubleshooting with Broadcom/VMware and other vendors.

Skills

VMware vSphere

VCF (VMware Cloud Foundation)

vSAN

NSX

Windows/Linux administration

Networking fundamentals

Firewall/security basics

Monitoring/log management

PowerCLI/PowerShell/Python

ITIL/Incident/Change Management

Job description

NTT DATA is seeking a skilled Infrastructure Engineer to join our hybrid team in Malaysia. You will manage day-to-day cloud and virtualization operations, ensuring high availability and security across VMware-based infrastructure.

The role emphasizes L2 support, incident handling, and continuous improvement. Your experience includes enterprise production environments, ITIL/SLA-driven operations, and familiarity with on-call support.