Key Account Manager - Packaging

Randstad Malaysia; Malaysia; On-site; MYR 112,000 - 201,000; Full time

Job summary

Randstad Malaysia is seeking a senior Key Account Manager to take full commercial and strategic ownership of a high‑value portfolio of regional and multinational accounts in the packaging sector. You will coordinate between client procurement heads and internal cross‑functional teams, driving joint business plans to grow volume, margins, and long‑term contract retention.

You will lead negotiations, align product solutions with customer requirements, and collaborate with R&D, design,

Qualifications

• 3–5 years of proven experience managing and growing strategic, regional, or multinational B2B accounts.
• 3–5 years of strong technical and commercial understanding of flexible packaging.
• Demonstrated capability to lead cross‑functional project teams and manage complex internal and external stakeholders.
• Exceptional negotiation skills, strategic commercial acumen, and strong technical problem‑solving abilities.

Responsibilities

• Strategic Account Growth: Formulate and execute account plans to expand business footprint, margin performance, and revenue across assigned regional and multinational clients.
• Solution‑Based Selling: Position advanced flexible packaging architectures to fulfill complex technical, barrier, and sustainability requirements for food and healthcare manufacturers.
• Cross‑Functional Collaboration: Partner with internal R&D, structural design, manufacturing plants, and supply chain teams to ensure seamless product trials, technical specs, and order fulfillment.
• Commercial Negotiation: Lead complex contract negotiations, pricing structures, annual tenders, and raw material cost pass‑through agreements with senior procurement executives.
• Market Intelligence & Pipeline: Track industry trends, technical packaging innovations, and competitor movements within the FMCG and healthcare manufacturing sectors.

Skills

Negotiation

Cross-functional collaboration

Strategic account management

Technical problem-solving

Education

Bachelor Degree

Job description

13 month contractual bonus attractive salary package great benefits

about the company

Our client is a global pioneer in sustainable, highly engineered industrial and consumer packaging architectures. Partnering with the world’s leading multinational brands, they design and manufacture innovative packaging solutions that protect products and streamline supply chains. To drive the growth of their premium flexible packaging division across multinational food and healthcare manufacturers, they are seeking a high-caliber Key Account Manager.

about the job

In this senior B2B commercial role, you will take full commercial and strategic ownership of a high‑value portfolio of multinational and regional accounts. You will act as the key liaison between client technical/procurement heads and internal cross‑functional teams, executing joint business plans to drive volume, profit margins, and long‑term contract retention.

Key Responsibilities:

• Strategic Account Growth: Formulate and execute account plans to expand business footprint, margin performance, and revenue across assigned regional and multinational clients.

• Solution‑Based Selling: Position advanced flexible packaging architectures to fulfill complex technical, barrier, and sustainability requirements for food and healthcare manufacturers.

• Cross‑Functional Collaboration: Partner with internal R&D, structural design, manufacturing plants, and supply chain teams to ensure seamless product trials, technical specs, and order fulfillment.

• Commercial Negotiation: Lead complex contract negotiations, pricing structures, annual tenders, and raw material cost pass‑through agreements with senior procurement executives.

• Market Intelligence & Pipeline: Track industry trends, technical packaging innovations, and competitor movements within the FMCG and healthcare manufacturing sectors.

requirements

• 3–5 years of proven experience managing and growing strategic, regional, or multinational B2B accounts.

• 3–5 years of strong technical and commercial understanding of flexible packaging. Candidates with solid commercial backgrounds in broader packaging, FMCG, or B2B manufacturing supplying food/healthcare segments will also be considered.

• Demonstrated capability to lead cross‑functional project teams and manage complex internal and external stakeholders.

• Exceptional negotiation skills, strategic commercial acumen, and strong technical problem‑solving abilities.

skills

no additional skills required

qualifications

no additional qualifications required

education

Bachelor Degree