Group Key Account Manager (FMCG - Hypermarkets, IKAs)

Randstad Malaysia; Petaling Jaya; On-site; MYR 180,000 - 240,000; Full time

Job summary

Randstad Malaysia is seeking a strategic Group Key Account Manager based in Petaling Jaya to own Malaysia's premier retail portfolio including Lotus’s, Giant, Mydin, and Aeon Big, driving overall commercial direction.

You will manage revenue, profitability, and trade spend ROI while leading JBP initiatives and reviews with senior retail stakeholders. You will also directly manage two KAMs and partner with trade marketing and supply chain to optimize forecasting and shelf execution.

Qualifications

• Minimum 6 years of Key Account Management experience in FMCG.
• Experience handling hypermarket or international key accounts (IKAs).
• Proven track record in JBP, P&L management, and trade spend ROI optimization.

Responsibilities

• Take end-to-end commercial ownership and revenue responsibility for the largest IKAs (Lotus’s, Giant, Mydin, Aeon Big).
• Lead Joint Business Planning initiatives and quarterly reviews with senior retail stakeholders and buyers.
• Direct Annual Trading Terms Agreements (TTA) including margin structures, promotions, fees, rebates, and ROI.
• Direct line management and development of two Key Account Managers to drive execution and growth.
• Collaborate with trade marketing and supply chain to ensure forecast accuracy, planogram compliance, and OOS prevention.

Skills

Key Account Management

FMCG

Hypermarket IKAs

Leadership

Education

Associate Degree/Diploma

Job description

We are currently looking for a strategic and commercially driven Group Key Account Manager for a premier FMCG beverage powerhouse, known for its iconic brand portfolio and extensive national trade presence. Based in Petaling Jaya, this leadership role takes full commercial ownership of Malaysia's highest-revenue retail portfolio, including Lotus’s, Giant, Mydin, and Aeon Big. It requires your urgent attention.

• Reporting to: Head of Modern Trade
• Location: Petaling Jaya
• Team size: 2 direct reports - Key Account Managers
• Spearhead the flagship hypermarket portfolio for a market-leading FMCG group, champion high-stakes C-suite Joint Business Planning, and accelerate your commercial executive trajectory with direct line management of two Key Account Managers.

the role

• Take end-to-end commercial ownership, revenue responsibility, and profit optimization for the group's largest International Key Accounts (IKAs), including Lotus’s, Giant, Mydin, and Aeon Big.
• Lead strategic Joint Business Planning (JBP) initiatives and quarterly business reviews, aligning long-term commercial growth strategies with senior retail stakeholders and category buyers.
• Direct Annual Trading Terms Agreements (TTA), managing margin structures, promotional funding, listing fees, rebates, and trade spend ROI.
• Direct line management, coaching, and development of two Key Account Managers, driving team execution, target delivery, and professional growth.
• Partner with trade marketing and supply chain teams to ensure accurate sell-in/sell-out forecasting, planogram compliance, secondary space acquisition, and out-of-stock (OOS) prevention.

the experience

• Minimum 6 years of Key Account Management experience within the FMCG sector, beverage or food industry experience is desirable.
• Direct experience managing Hypermarket or International Key Accounts (IKAs).
• Proven experience handling Annual Trading Terms (TTA), Joint Business Planning (JBP), P&L management, and trade spend ROI optimization.
• Strong leadership, analytical acumen, resilience, and adaptability in a high-velocity commercial ecosystem.

skills

no additional skills required

qualifications

no additional qualifications required

education

Associate Degree/Diploma