Key Account Manager

Pomen AutoData Sdn Bhd; Shah Alam; On-site; MYR 90,000 - 150,000; Full time

Job summary

POMEN AutoData Sdn Bhd is seeking a proactive Key Account Manager to develop and execute tailored account strategies, growing and retaining enterprise clients. You will be the main contact for key clients, coordinating with technical, product and operations teams to ensure seamless implementations, successful renewals and measurable KPI-driven performance.

The role involves representing POMEN at industry events, driving upsell opportunities, monitoring account health in CRM, and delivering

Responsibilities

• Develop and execute tailored account strategies to grow and retain key enterprise clients.
• Act as the main point of contact for key clients—ensuring seamless communication, system rollouts, and stakeholder engagement.
• Drive upsell and cross-sell opportunities across POMEN’s ecosystem and its partner's solutions.
• Collaborate with technical, product, and operations teams to ensure successful implementation and support.
• Lead client renewals, proposals, presentations, and performance reviews with measurable KPIs.
• Monitor account health, usage, and profitability through CRM and regular reporting.
• Represent POMEN at industry expos, demos, and client workshops.

Skills

Account management

B2B SaaS

CRM

Negotiation

Job description

Develop and execute tailored account strategies to grow and retain key enterprise clients

Act as the main point of contact for key clients—ensuring seamless communication, system rollouts, and stakeholder engagement

Drive upsell and cross-sell opportunities across POMEN’s ecosystem and its partner's solutions.

Collaborate with technical, product, and operations teams to ensure successful implementation and support

Lead client renewals, proposals, presentations, and performance reviews with measurable KPIs

Monitor account health, usage, and profitability through CRM and regular reporting

Represent POMEN at industry expos, demos, and client workshops

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Computer Software & Networking 11-50 employees

POMEN, officially known as POMEN AutoData Sdn Bhd, is a B2B enterprise SaaS company. Its award-winning digital platform bridges the customer experience gap by offering connected services and next-generation solutions that enhance operational insights and drive cost savings for businesses. Designed for various sectors, including automotive, ports, aviation, transportation, logistics, government, telecommunications, and public councils, the platform brings data quality and operational control to the forefront.

With offices in Malaysia and Indonesia, POMEN is positioned as a digitalization partner that supports clients by helping them achieve streamlined operations, enhance customer relations.

POMEN, officially known as POMEN AutoData Sdn Bhd, is a B2B enterprise SaaS company. Its award-winning digital platform bridges the customer experience gap by offering connected services and next-generation solutions that enhance operational insights and drive cost savings for businesses. Designed for various sectors, including automotive, ports, aviation, transportation, logistics, government, telecommunications, and public councils, the platform brings data quality and operational control to the forefront.

With offices in Malaysia and Indonesia, POMEN is positioned as a digitalization partner that supports clients by helping them achieve streamlined operations, enhance customer relations.

What can I earn as a Key Account Manager