KEY ACCOUNT MANAGER

K3 F&B Sdn Bhd; Petaling Jaya; On-site; MYR 67,000 - 134,000; Full time

Job summary

K3 F&B Sdn Bhd is seeking a confident Key Account Manager in Malaysia to nurture existing relationships and drive sales growth across strategic accounts. You will serve as the main liaison for customer inquiries, orders, product requirements and ongoing projects, coordinating cross-functional teams to deliver on time.

Responsibilities include demand forecasting, stock monitoring, sample coordination, and ensuring compliance with documentation.

Qualifications

• Build and maintain relationships with key accounts.
• Coordinate with internal teams to meet client requirements.
• Monitor and forecast demand for key accounts.

Responsibilities

• Manage key accounts and partner relationships.
• Act as main contact for inquiries, orders, and projects.
• Coordinate new product development and OEM/ODM projects.

Skills

Relationship management

Key account management

Customer service

Sales coordination

Forecasting

Job description

Manage and maintain relationships with existing key accounts and business partners.

Act as the main point of contact for customer enquiries, orders, product requirements and ongoing projects.

Coordinate new product development / OEM / ODM projects, including samples, formulation, packaging, artwork and product specifications.

Follow up on customer purchase orders, forecasts, production schedules and delivery timelines.

Coordinate closely with suppliers/manufacturers and internal teams to ensure customer requirements are met.

Monitor stock availability and assist with demand forecasting and replenishment planning.

Coordinate shipment and delivery arrangements with the relevant logistics team.

Follow up on necessary product and shipment documentation such as COA, CFS, COO, specifications and other supporting documents.

Assist in coordinating product registration, compliance, Halal and regulatory documentation when required.

Handle customer feedback, complaints and corrective-action follow-ups with QA and suppliers.

Prepare quotations, pricing proposals, sales reports and account updates.

Maintain proper records of customer projects, orders, pricing, documentation and correspondence.

Identify opportunities to grow existing accounts and introduce suitable new products.

Work closely with management and other departments to ensure smooth execution of key account projects.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a key account manager?

What can I earn as a Key Account Manager