Key Account Executive (Modern Trade)

L H Marketing Sdn Bhd; Kepong; On-site; MYR 60,000 - 110,000; Full time

Benefits offered by this job

Medical benefits

Hospitalization Insurance

Accident Insurance

Life Insurance

Medical allowance

Job summary

L H Marketing Sdn Bhd is seeking a dynamic Key Account Executive in Malaysia to manage key retail accounts, drive sales and ensure timely payments. The role covers multiple distribution centres across Kuala Lumpur, Ipoh and Penang, with travel within Northern and Central Malaysia.

You will lead in-store execution, promotional planning and market development while building strong customer relationships to maximise sales opportunities and meet KPIs.

Qualifications

• Good communication, negotiation and interpersonal skills are essential.
• Self-motivated, proactive and results-oriented with a strong commitment to achieving sales targets.

Responsibilities

• Manage assigned customer accounts and drive sales performance to achieve targets.
• Build and maintain strong relationships with retail customers to strengthen partnerships and maximise sales.
• Manage the overall sales cycle including inventory checking, merchandising, order taking, negotiation and follow-up.
• Ensure effective product distribution, visibility, merchandising standards and pricing execution at retail outlets.
• Identify customer needs and propose suitable monthly promotional activities to increase sales volume.
• Identify new sales opportunities and maximise business potential within assigned territories.
• Monitor stock availability, product movement and market returns; ensure timely return collection.
• Monitor customer payment records and follow up on outstanding payments to ensure timely collection.
• Monitor competitor activities, market trends and customer preferences to identify opportunities.
• Collaborate with Sales Supervisor/Executive to monitor sales performance and achieve KPIs.

Skills

Communication

Negotiation

Interpersonal skills

Target-driven

Education

SPM or Diploma

Job description

We are looking for a dynamic and results-driven Key Account Executive to join our team. This role focuses on achieving sales targets and KPIs through effective customer account management, market coverage, and in-store execution. You will play a vital part in driving product distribution, improving brand visibility, implementing promotional activities, building strong customer relationships, and ensuring timely payment collections.

Distribution Centres: Kuala Lumpur, Ipoh, and Penang (Covering Northern and Central Malaysia)

About Us

We are the sole distributor for Procter & Gamble (Malaysia) Sdn Bhd in Northern and Central Malaysia, operating out of 3 distribution centres in Kuala Lumpur, Ipoh, and Penang. We proudly distribute market-leading brands such as Downy, Febreze, Head & Shoulders, Pantene, Rejoice, Gillette, and Ambi Pure. Join our team and grow your sales career with great opportunities in the FMCG industry.

What You’ll Do

Sales & Account Management: Manage assigned customer accounts and drive sales performance to achieve individual and company targets.

Customer Relationship Management: Build and maintain strong relationships with retail customers to strengthen business partnerships and maximise sales opportunities.

Sales Execution: Manage the overall sales cycle, including inventory checking, merchandising, order taking, negotiation, and sales follow-up.

In-Store Execution: Ensure effective product distribution, visibility, merchandising standards, and pricing execution at retail outlets.

Promotion Planning: Identify customer needs and propose suitable monthly promotional activities to increase sales volume and achieve sales targets.

Market Development: Identify new sales opportunities and maximise business potential within assigned territories.

Stock & Return Management: Monitor stock availability, product movement, and market returns, ensuring timely return collection.

Payment Collection: Monitor customer payment records and follow up on outstanding payments to ensure timely collection.

Market Intelligence: Monitor competitor activities, market trends, and customer preferences to identify potential business opportunities.

Sales Performance: Work closely with the Sales Supervisor / Executive to monitor sales performance and ensure achievement of assigned KPIs.

Possesses at least SPM or Diploma in any relevant field

Minimum 1–2 years of relevant sales experience in Modern Trade (MT), key accounts, or FMCG sales will be an added advantage

Good communication, negotiation, and interpersonal skills with the ability to build strong customer relationships

Self-motivated, proactive, and results-oriented, with a strong commitment to achieving sales targets

Good understanding of sales fundamentals, including market coverage, product distribution, merchandising, visibility, and pricing

Ability to identify sales opportunities and recommend suitable promotional activities

Responsible and committed to ensuring timely payment collection

Must possess a valid driving licence, own car, and willingness to travel within the assigned sales territory

What You’ll Get

Attractive Salary Package

Competitive Base & Sales Incentives

Performance-driven incentives rewarding your sales achievements and target execution

Employee Benefits

• Medical benefits
• Great opportunities to build and grow your sales career in the FMCG industry alongside market-leading brands

Supportive Team Culture

A supportive, collaborative working environment focused on helping you succeed in the field

Perks and benefits

• Medical Miscellaneous allowance Hospitalization Insurance, Accident Insurance, Lif

Over 4 decades we managed to build an impressive geo-demographical knowledge base about local market conditions in Selangor and Kuala Lumpur, and in recent years expanded our reach to North Malaysia. We have also developed an extensive network of similar distributors across the whole of Malaysia in order to provide our clients with access to any market in Malaysia.

Our broad client base includes international giants such as Procter & Gamble, Phillip Moris, Mondelez International, Danone Specialized Nutrition, Abbott, and etc with reputable brands such as Pedisure, Dumex, Similac, Isomil, Gastby, Mumin, Johnson & Johnson, Panadol, Livita, Good Morning, Chipsmore, Twisties, Tiger, Chipster, and etc. Besides helping international firms achieve a strong presence in Malaysia, we also contribute to the local industry by offering promising local players our route-to-market knowledge, sales expertise, network and industry goodwill in an effort to help them realize their potential.

In January 2018, we have been acquired by KATO SANGYO GROUP, a major food wholesaler in Japan where the business further expands and currently we are looking for capable professional and competent individuals who wish to grow together with us. If you are proactive and a forward thinker with positive personality we welcome you to the group.

Over 4 decades we managed to build an impressive geo-demographical knowledge base about local market conditions in Selangor and Kuala Lumpur, and in recent years expanded our reach to North Malaysia. We have also developed an extensive network of similar distributors across the whole of Malaysia in order to provide our clients with access to any market in Malaysia.

Our broad client base includes international giants such as Procter & Gamble, Phillip Moris, Mondelez International, Danone Specialized Nutrition, Abbott, and etc with reputable brands such as Pedisure, Dumex, Similac, Isomil, Gastby, Mumin, Johnson & Johnson, Panadol, Livita, Good Morning, Chipsmore, Twisties, Tiger, Chipster, and etc. Besides helping international firms achieve a strong presence in Malaysia, we also contribute to the local industry by offering promising local players our route-to-market knowledge, sales expertise, network and industry goodwill in an effort to help them realize their potential.

In January 2018, we have been acquired by KATO SANGYO GROUP, a major food wholesaler in Japan where the business further expands and currently we are looking for capable professional and competent individuals who wish to grow together with us. If you are proactive and a forward thinker with positive personality we welcome you to the group.