Key Account Executive (Modern Trade Sales)

Hunters International Sdn Bhd; Kuala Lumpur; On-site; MYR 33,480 - 44,640; Full time

Benefits offered by this job

Sales incentives

Job summary

Hunters International Sdn Bhd is seeking a dynamic Key Account Executive to manage major retail chain accounts and key customers in Malaysia. This role involves supporting sales execution, maintaining product visibility, and managing e-commerce operations across platforms like Shopee and Lazada.

The ideal candidate should have a degree related to Business or Marketing, and be fluent in Mandarin, English, and Bahasa Malaysia. A salary range of RM3,000 - RM4,000 plus incentives is offered.

Qualifications

• Minimum 1-2 years relevant working experience.
• Experience in procurement, retail, FMCG, or key account sales is an advantage.
• Willing to travel for store visits within Malaysia.

Responsibilities

• Support daily communication with buyers, merchandisers, and retail partners.
• Monitor stock levels and coordinate replenishment.
• Manage day-to-day operations across e-commerce platforms.

Skills

Effective communication in Mandarin

Sales Management

E-commerce operations

Education

Diploma / Degree in Business, Marketing or related field

Tools

E-commerce platforms (Shopee, Lazada, TikTok Shop)

Job description

About the Company

The client is a pioneer in the Malaysian stationery industry with nearly 50 years of experience as a premier wholesaler and distributor. They are the sole authorized agent for several world-renowned Japanese brands, managing an extensive network of over 1,000 clients nationwide from their central hub in Kuala Lumpur.

We are looking for a dynamic and results-driven Key Account Executive to join the client's Modern Trade Sales team in Segambut, Kuala Lumpur. The ideal candidate will manage and support major retail chain accounts and other key customers in Malaysia.

Job Responsibilities

Modern Trade Account Management

• Support daily communication with buyers, merchandisers and retail partners
• Follow up on orders, delivery status and operational matters
• Build and maintain good business relationships with store personnel and buyers

Sales Execution & Business Growth

• Support achievement of monthly and annual sales targets for assigned accounts
• Monitor sell‑in (to retailer) and sell‑out (from store) performance to identify growth opportunities
• Assist in identifying fast‑moving and slow‑moving products
• Monitor and optimize product display planograms to improve visibility and sales performance

Product Listing & Promotions

• Assist in new product listing
• Ensure product information, pricing and barcode are accurate in retailer systems
• Track listing status and resolve any issues
• Coordinate retailer promotional activities, festive campaigns, catalogue deals and in‑store activities
• Ensure promotional pricing and stock are properly executed in stores

Store Visits & Merchandising

• Conduct regular store visits to monitor shelf display, product visibility, stock availability and planogram compliance
• Ensure products are well displayed with correct price tags and POSM materials
• Work closely with merchandisers to improve shelf arrangement and visibility

Stock & Supply Coordination

• Monitor stock levels at retailer warehouse and outlets
• Coordinate with internal warehouse / logistics team for timely replenishment
• Prevent stock shortages or overstock situations

E-Commerce Support

• Manage day‑to‑day operations across e‑commerce platforms (Shopee, Lazada, TikTok Shop), including product listings, pricing and stock
• Updates store layout and branding while maintaining seller ratings and chat response rates
• Runs sales campaigns, vouchers, and flash sales to improve performance and revenue
• Responds to inquiries promptly to maintain a positive customer experience
• Plan and run campaigns (vouchers, discounts, bundles, flash sales)
• Monitor performance and improve sales results

Job Requirements

• Diploma / Degree in Business, Marketing or related field
• Minimum 1–2 years relevant working experience
• Experience in procurement / retail / FMCG / key account sales is an added advantage
• Able to communicate effectively in Mandarin, English and Bahasa Malaysia
• Mandarin speaking is required as the role needs to liaise with Mandarin‑speaking customers and business partners
• Willing to travel for store visits within Malaysia

Remuneration

RM3,000 - RM4,000 + sales incentives

Consultant In-Charge

Andrea Low | [e-mail]