Junior Field Service Engineer

Ked Tech Pte Ptd; Penang; On-site; MYR 42,000 - 72,000; Full time

Job summary

Ked Tech Pte Ltd is hiring a Junior Field Service Engineer to join our Penang Island team. This full-time role focuses on delivering on-site technical support, installation, maintenance and repair of electrical and electronic equipment for our valued clients.

You will diagnose faults, document service activities, and work with senior engineers to ensure safety and high service quality. Fresh graduates are welcome to apply, and travel regionally is required as needed.

Qualifications

• Diploma or degree in Electrical or Electronics Engineering or related field.
• Strong problem-solving abilities and methodical troubleshooting approach.
• Excellent communication skills to explain technical concepts to clients.

Responsibilities

• Perform installation, commissioning, maintenance and repair on electrical and electronic equipment at client sites.
• Diagnose technical faults using diagnostic tools and testing equipment.
• Document service activities and maintain maintenance records and reports.
• Ensure work complies with health and safety regulations and company standards.
• Respond to client service requests and emergency call-outs within agreed times.
• Provide technical support and guidance on equipment operation and maintenance.
• Maintain records of equipment performance and recommend preventative maintenance.
• Liaise with senior engineers to escalate complex issues and coordinate solutions.

Skills

Communication skills

Problem solving

Willingness to learn

Education

Engineering degree

Tools

Multimeters

Oscilloscopes

Power analysers

Job description

About the role

Ked Tech Pte Ltd is seeking a Junior Field Service Engineer to join our growing engineering team. This is a full-time position based in Penang Island, Penang, where you will play a crucial role in delivering technical support and maintenance services to our valued clients. As a Junior Field Service Engineer, you will be at the forefront of our customer interaction, ensuring that our equipment operates at peak performance whilst building strong client relationships. This role offers an excellent opportunity to develop your technical expertise in a dynamic field-based environment, contributing directly to customer satisfaction and company success.

Key responsibilities

• Perform installation, commissioning, maintenance and repair services on electrical and electronic equipment at client sites
• Diagnose technical faults and problems using appropriate diagnostic tools and testing equipment
• Document all service activities, including maintenance records, service reports and spare parts usage
• Ensure all work is completed in compliance with health and safety regulations and company standards
• Respond promptly to client service requests and emergency call-outs within agreed timeframes
• Provide technical support and guidance to clients on equipment operation and maintenance
• Maintain accurate records of equipment performance and recommend preventative maintenance measures
• Liaise with senior engineers and the office team to escalade complex issues and coordinate solutions

What we're looking for

• Diploma or degree in Electrical Engineering, Electronics Engineering or a related discipline
• Strong understanding of electrical and electronic systems, circuit theory and component functions
• Proficiency with diagnostic and testing equipment, including multimeters, oscilloscopes and power analysers
• Excellent problem-solving abilities and a methodical approach to troubleshooting
• Strong communication skills with the ability to explain technical concepts clearly to non-technical clients
• Willingness to learn and develop technical expertise under the guidance of senior engineers

Hold a valid driving licence and able to travel regionally and to overseas, as the role requires travel to multiple client sites

Preferred: Previous experience in field service, maintenance or technical support roles within the engineering sector. Fresh graduates are welcome to apply.

Able to communicate in Bahasa Malaysia, English and Chinese (is required to liaise with China clients and supplier)

What we offer

Ked Tech Pte Ltd is committed to supporting the growth and development of our engineering professionals. We offer a comprehensive benefits package that includes competitive remuneration reflecting your qualifications and experience, opportunities for professional development and technical training to enhance your engineering knowledge, a supportive work environment where you can learn from experienced engineers, and structured career progression pathways within our organisation. We recognise the importance of work-life balance and provide reasonable flexibility around scheduling where possible. We also offer a collaborative team culture where your contributions are valued and recognised.

About us

Ked Tech Pte Ltd is a leading semiconductor and electronics cleaning equipment provider. With a strong reputation for technical excellence and reliability, we serve a diverse range of clients across the region. Our team comprises skilled professionals committed to maintaining the highest standards of quality, safety and customer satisfaction. We pride ourselves on fostering a culture of continuous improvement, technical innovation and professional development. At Ked Tech Pte Ltd, we believe in investing in our people and supporting them to achieve their full potential within a dynamic and rewarding workplace.

We welcome applications from candidates of all backgrounds and are committed to creating an inclusive workplace.