Field Service Engineer: On-Site Tech & Client Training

Ked Tech Pte Ptd; Penang; Vor Ort; MYR 42.000 - 64.000; Vollzeit

Zusammenfassung

Ked Tech Pte Ltd is seeking a Field Service Engineer to join our team on Penang Island, Penang. This full-time role focuses on on-site technical support and maintenance for our cleaning equipment and systems to ensure smooth operation.

You will diagnose issues, perform preventive maintenance, train clients on proper use, and maintain detailed service records, while collaborating with engineering on improvements and adhering to safety standards.

Qualifikationen

• Diploma or Degree in Electrical, Mechanical, or Mechatronics Engineering, or related field.
• Minimum 2 years of experience as a Field Service Engineer or in a similar role.
• Strong troubleshooting and problem-solving skills.
• Proficient in reading and interpreting technical manuals, schematics, and diagrams.
• Excellent communication and interpersonal skills to interact with clients and team members.
• Willingness to travel to customer sites (regional & overseas) and work flexible hours as needed.
• Able to communicate in English, Malay and Chinese (is a must to liaise with China counterpart).

Aufgaben

• Perform installation, maintenance, and repair of cleaning equipment and systems.
• Diagnose and troubleshoot technical issues, and implement effective solutions.
• Conduct routine inspections and preventive maintenance to prevent downtime.
• Provide technical support and training to clients on the proper use and care of our cleaning machine.
• Maintain detailed records of all service activities and equipment performance.
• Collaborate with the engineering team to identify and implement process improvements.
• Ensure compliance with all relevant safety and quality standards.

Kenntnisse

Troubleshooting

Client communication

Reading schematics/diagrams

Travel willingness

Multilingual communication

Ausbildung

Diploma/Degree in Electrical/Mechanical/Mechatronics Engineering

Jobbeschreibung

Ked Tech Pte Ltd is seeking a Field Service Engineer to join our team on Penang Island, Penang. This full-time role focuses on on-site technical support and maintenance for our cleaning equipment and systems to ensure smooth operation.

You will diagnose issues, perform preventive maintenance, train clients on proper use, and maintain detailed service records, while collaborating with engineering on improvements and adhering to safety standards.