Junior Facility Administrator

OM Materials (Sarawak) Sdn Bhd; Bintulu; On-site; MYR 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental care

Meals and accommodation

Transportation

Job summary

OM Materials (Sarawak) Sdn Bhd in Samalaju, Bintulu, Malaysia is seeking a Lodge Administration Supervisor to oversee operation, registration, and room readiness. You will coordinate cleaning, repairs, and contractor coordination while ensuring compliance with lodge rules and safety standards.

The role requires a Bachelor's degree in Business Administration or Facility Management, along with at least 1 year of experience.

Qualifications

• Bachelor's degree in Business Administration or Facility Management is required.
• Good communication and customer service skills are essential.
• Mandarin language is an added advantage for dealing with Mandarin-speaking staff and vendors.

Responsibilities

• Administer and supervise lodge operations.
• Assist lodge room registration (Check in/Check out).
• Coordinate room preparation and readiness for tenant check-in.

Skills

Mandarin fluency

Customer service

Communication

Education

Bachelor's in Business Administration

Bachelor's in Facility Management

Job description

Administration and supervision of lodge operation;

To assist lodge room registration (Check in and Check Out);

Room preparation (follow up on furniture setup, cleaning and maintenance required and personal items preparation) and readiness prior to tenant check in and update to superior on room availability (for room allocation purpose);

Supervision of cleaning to ensure lodge always in hygiene condition and ensure all repair/maintenance requests by tenant are followed up till completion, liaison with maintenance department or outsource contractor and to update superior on any delay in repair/maintenance/routine service;

Supervise, documenting outsources contractor’s work (e.g. general cleaning, room sanitization, disinfection etc.), highlight to contractor on work non-compliance and ensure work completion;

Ensure all the lodge equipment, facilities and furniture are in good conditions and report to superior if any damages/losses are found, ensuring all lodge related items in store are accounted for;

Processing room change request by tenants (verifying tenant claims and to indicate support of room change or not);

Resolving tenants’ conflict by giving counselling and advice;

First responder to lodge incidents/emergency, fact finding, reporting and to trigger other section/department such as Security, Human Resource, Fire Department and other related department depending on needs;

Enforcement of OM Accommodation rules & regulations, conducting room checks, report and issue written warning or penalty on violation or non -compliance by tenant;

To distribute routine or ad hoc work to general worker as assigned by superior or according to schedule, supervising and ensuring satisfactory work quality;

Any other duties assigned by superior.

Job Requirements:

Candidate must possessed at least minimum a Bachelor's Degree in Business Administration/Facility Management or equivalent.

Minimum 1 year of working experience. Fresh graduates are also encouraged to apply.

Candidate with good communication and customer service skills will be an advantage.

Fluency in Mandarin is an added advantage as the role is required to deal with mandarin speaking foreign employees/vendor.

Applicants must be willing to work in Samalaju, Bintulu.

Perks and benefits Medical Dental Transportation, Meals and Accommodation, Etc

OM Materials (Sarawak) Sdn Bhd, has been established to construct, develop and operate a world-class greenfield manganese and ferroalloy smelter in the Samalaju Industrial Park, Sarawak, Malaysia.

OM Materials (Sarawak) Sdn. Bhd. is a subsidiary of OM Holdings Ltd. OM Holdings Limited (ASX Code: OMH) is an independent, internationally diversified minerals group with its primary focus on expanding its fully integrated manganese business. Its international operations currently comprise a successful Singapore based metals marketing business supported by a manganese mine in Australia and a ferro alloy processing facility in China. OMH is a constituent of the S&P/ ASX 300, a securities index comprised of the top 300 ASX (Australian Stock Exchange) listed companies.