Junior Business Analyst (Software)

Stampede Solution; Kuala Lumpur; On-site; MYR 42,000 - 72,000; Full time

Job summary

Stampede Solution Sdn Bhd in Malaysia is seeking a Junior Business Analyst to work with clients, users, project leaders and developers, translating business needs into clear software requirements and supporting delivery of technology solutions.

You will gather requirements, document specifications, analyze processes, create wireframes, and assist with testing, UAT, and post-go-live support to ensure outcomes meet expectations.

Qualifications

• Bachelor's Degree or Professional Degree in Information Technology, Computer Science, or a related field
• Good understanding of relational databases
• Strong analytical and critical thinking skills with ability to understand complex business and technical problems
• Strong troubleshooting and problem-solving abilities, with the ability to identify and resolve issues independently
• Good knowledge and understanding of IT processes, software development, and system implementation
• Excellent communication and stakeholder management skills
• Strong documentation skills with a keen attention to detail
• Ability to multitask and manage multiple issues or assignments simultaneously
• Self-motivated and able to carry out tasks with little supervision
• Resilient and able to continuously learn in IT space

Responsibilities

• Engage with clients, users, and project leaders to understand, gather, and evaluate business and user requirements
• Prepare and maintain clear documentation including SRDs or FSDs, user stories, and technical specifications
• Analyse existing processes and IT systems to identify opportunities for improvement and efficiency
• Create process flows, mock-ups, wireframes, and collaborate with developers on system designs
• Support testing and UAT, ensuring delivered solutions meet requirements and do not disrupt existing modules
• Evaluate change requests, assess impact, cost, and timelines, and communicate with customers
• Act as a bridge between clients, users, project leaders, and the development team
• Provide post-go-live support including data migration, issue investigation, and gathering feedback

Skills

Requirement gathering

Documentation

Business analysis

Wireframing

Testing & UAT

Stakeholder management

Change management

Post-go-live support

Education

Bachelor's Degree in IT/CS or related field

Tools

Relational databases

Job description

Stampede Solution Sdn Bhd is a leading technology provider to the Accounts Receivable Management and Recovery industry in Malaysia. We develop and deliver software solutions that help organisations manage their accounts receivable and debt recovery operations more effectively.

We are looking for a Junior Business Analyst to join our team. In this role, you will work closely with clients, users, project leaders, and the development team to understand business needs, translate them into clear software requirements, and support the delivery of effective technology solutions.

Malaysian and Indonesian talents are encouraged to apply.

What You'll Do

1. Requirement Gathering

Engage with clients, users, and project leaders to understand, gather, and evaluate business and user requirements.

Analyse business needs and translate them into clear and actionable software requirements.

Identify gaps, issues, and opportunities for improvement within existing systems and processes.

2. Documentation

Prepare and maintain clear and accurate documentation, including System Requirements Documents (SRDs), or Functional Specification Documents (FSDs), user stories, client requirements, technical specifications, and reports.

Ensure all documentation is accurate, complete, properly maintained, and accessible for future reference.

3. Business Analysis

Analyse existing business processes and IT systems to identify opportunities for improvement, efficiency, and optimisation.

Conduct research on how systems are being used and recommend practical solutions to improve system functionality and business processes.

Create designs and evaluate components of new systems to address business problems and requirements.

4. Wireframing & Solution Design

Create process flows, mock-ups, wireframes, and other supporting materials to communicate proposed solutions.

Work closely with the development team to translate requirements into practical system designs and specifications.

Collaborate with developers to build and implement permanent fixes and system enhancements.

5. Testing & UAT

Support new system releases and enhancements throughout the testing and deployment process.

Plan, coordinate, and support User Acceptance Testing (UAT).

Test products and system enhancements to ensure they meet user requirements, function as intended, and do not negatively impact existing modules before rollout.

Validate that delivered solutions meet agreed business requirements and specifications.

6. Change Management

Evaluate and document change requests from clients and users.

Assess the impact, requirements, cost, and timeline of proposed changes.

Communicate relevant costs and timelines to customers and follow through to ensure timely delivery.

7. Stakeholder Management

Act as a bridge between clients, users, project leaders, and the development team.

Maintain clear and professional communication with stakeholders throughout the project and system development lifecycle.

Provide regular updates on production issues, resolution progress, and proposed solutions.

Work closely with customers to understand concerns and ensure their requirements are properly addressed.

8. Post-Go-Live Support

Support system implementation and deployment activities, including data migration where required.

Investigate, troubleshoot, and resolve production issues in a timely manner.

Gather user feedback after implementation and recommend continuous improvements.

Identify opportunities to propose new features or services that provide additional value to customers.

What We're Looking For

Bachelor's Degree or Professional Degree in Information Technology, Computer Science, or a related field.

Good understanding of relational databases.

Strong analytical and critical thinking skills with the ability to understand complex business and technical problems.

Strong troubleshooting and problem-solving abilities, with the ability to identify and resolve issues independently in a timely manner.

Good knowledge and understanding of IT processes, software development, and system implementation.

Excellent communication and stakeholder management skills.

Strong documentation skills with a keen attention to detail.

Ability to multitask and manage multiple issues or assignments simultaneously.

Self-motivated and able to carry out tasks with little or no supervision.

Resilient, adaptable, and willing to continuously learn and update your knowledge in the IT and technology space.

Your application will include the following questions:

• How many years' experience do you have as a Software Business Analyst?
• Which of the following types of qualifications do you have?
• Do you have Gap Analysis experience?

Computer Software & Networking 51-100 employees

Stampede Holdings is a technology company that owns award winning products and brands including Stampede Solution, Telefonix, C-Pro, Volare and Knock2. We are headquartered in Malaysia with offices in Thailand, Philippines and Vietnam. Stampede is regional leader in financial technology solutions since 2002.

We operate in a casual and fun environment with a team of young and talented individuals - delivering quality software products that contributes significantly to the financial industry. At Stampede, we are committed to an environment that provides the autonomy and freedom to express your creativity and experiment on your curiosity.

Stampede Holdings is a technology company that owns award winning products and brands including Stampede Solution, Telefonix, C-Pro, Volare and Knock2. We are headquartered in Malaysia with offices in Thailand, Philippines and Vietnam. Stampede is regional leader in financial technology solutions since 2002.

We operate in a casual and fun environment with a team of young and talented individuals - delivering quality software products that contributes significantly to the financial industry. At Stampede, we are committed to an environment that provides the autonomy and freedom to express your creativity and experiment on your curiosity.