Technical Business Analyst

Data Flows Sdn Bhd; Kuala Lumpur; Hybrid; MYR 60,000 - 120,000; Full time

Job summary

Data Flows Sdn Bhd in Malaysia is seeking a proactive Business Analyst to bridge business needs and technology across projects. You will gather requirements, analyze processes and translate objectives into technical specs.

You will plan projects, monitor progress, design logical data flows and ensure user acceptance testing with clients. The role requires strong communication, collaboration across teams and familiarity with REST, microservices, and cloud platforms.

Qualifications

• Diploma or Degree in Computer Science or related field.
• At least 2 years experience in Business Analyst.
• Experience with software development, software testing and issue tracking.
• Knowledge of Agile or Scrum methodologies is a plus.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in cross-functional teams.
• Knowledge with various programming concepts or technologies such as REST API, Microservices Architecture, Git Flow, MySQL Database, Cloud Infrastructures (AWS/GCP).

Responsibilities

• Gather and analyze business goals, processes, and needs.
• Act as the primary point of contact with end users to understand their needs, collect and clarify requirements.
• Translate high-level business objectives into actionable technical specifications.
• Define and present business/technical process work flow using flow charts and sequence diagrams.
• Identify gaps or inconsistencies in requirements and address them with stakeholders.
• Define project scope, deliverables and timeline; oversee progress and deadlines.
• Collaborate with development teams to design solutions aligned with business needs.
• Coordinate testing and User Acceptance Testing (UAT) with clients and track issues.

Skills

Strong analytical skills

Problem-solving

Communication skills

Cross-functional teamwork

Agile/Scrum knowledge

Education

Diploma or Degree in Computer Science or related field

2 years experience in Business Analyst

Tools

REST API

Microservices Architecture

Git Flow

MySQL

Cloud Infrastructures (AWS/GCP)

Job description

We develop customised, enterprise-grade solutions to empower businesses to effectively communicating and engaging with their customers via their digital channels. We have 2 offices in Malaysia, which is Kuala Lumpur & Kota Kinabalu. We aim to provide top-notch tech solutions with data and strategy to elevate our client's customers' digital experience. We provide the following services to our clients: Technology Consultation, Custom Development, UI/UX Website Development, Mobile Apps Development, DevOps. Learn more about us at our website www.dataflows.co

Job Responsibilities

Requirement Gathering & Analysis

Collaborate with stakeholders to understand business goals, processes, and needs.

Act as the primary point of contact with end users to understand their needs, collect and clarify requirements.

Translate high-level business objectives into actionable technical specifications.

Define and present business/technical process work flow using various diagrams such as flow charts and sequence diagrams to clients and technical team.

Identify any gaps or inconsistencies in requirements and address them by working with relevant stakeholders to prevent misunderstandings and ensure that everyone is on the same page.

Project Planning & Monitoring

Define project scope, project deliverables/milestone and timeline.

Oversee project activities, monitor progress, and ensure adherence to deadlines.

Solution Design

Collaborate with development teams to design solutions that align with business needs.

Ensure proposed solutions are feasible and aligned with the organization's technological capabilities. Which includes making decisions about UI/UX, data flow, and integration points.

Testing & Validation

Collaborate with the development team to verify the software is functioning according to specifications.

Coordinate and Conduct User Acceptance Testing (UAT) with clients.

Track, document, and verify bugs or issues and ensure they are resolved before final delivery.

Documentation

Create and maintain comprehensive project documentation such as business requirements, functional requirements, process flows, use cases, and test plans.

Job Requirements

Diploma or Degree in Computer science or related field.

At least 2 years experience in Business Analyst

Experience with software development, software testing and issue tracking.

Knowledge of Agile or Scrum methodologies is a plus.

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills.

Ability to work effectively in cross-functional teams.

Knowledge with various programming concepts or technologies such as REST API, Microservices Architecture, Git Flow, MySQL Database, Cloud Infrastructures (AWS/GCP).

Hybrid Working Arrangement

EPF, SOCSO & EIS

Entitlement of various leaves such as Annual Leave, Medical Leave, Compassionate Leave, Paternity Leave, Maternity Leave etc.