JUNIOR ADMIN CUM CLIENT MANAGEMENT

Sitics Logistics; Selangor; On-site; MYR 28,000 - 45,000; Full time

Job summary

Jora Malaysia is seeking a proactive, organised Junior Admin cum Client Management to support daily administrative, customer coordination and operational activities in a fast-paced logistics environment.

The role emphasizes Excel proficiency, client communication, report preparation and multi-tasking across internal teams. Fresh graduates are welcome to apply, with opportunities for growth within the company.

Qualifications

• Diploma or equivalent required; fresh graduates encouraged.
• Strong written and spoken English and Bahasa Malaysia.
• Proficient in Microsoft Excel; basic functions; VLOOKUP, Pivot Tables a plus.
• Good communication and interpersonal skills.
• Strong organizational skills and ability to multitask.

Responsibilities

• Handle daily administrative tasks, documentation and data entry.
• Maintain accurate records, trackers, files and operational documents.
• Communicate with clients on delivery status, requests, updates and follow-ups.
• Coordinate with operations, drivers, warehouse teams and other internal departments.
• Prepare daily, weekly and monthly reports as required by management.
• Update Excel trackers and monitor operational information for accuracy.
• Assist in preparing quotations, service-related documents and client reports when required.
• Follow up on pending jobs, documents, PODs and outstanding operational matters.
• Escalate service issues, delays or client concerns to the relevant person promptly.
• Support management with administrative and operational tasks.

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are looking for a proactive, organised and detail-oriented Junior Admin cum Client Management to support daily administrative, customer coordination and operational activities. The role is ideal for a candidate who is comfortable working with Excel, communicating with clients and internal teams, preparing reports and managing multiple tasks in a fast-paced logistics environment.

Key responsibilities

• Handle daily administrative tasks, documentation and data entry.
• Maintain accurate records, trackers, files and operational documents.
• Communicate with clients on delivery status, requests, updates and follow-ups.
• Coordinate with operations, drivers, warehouse teams and other internal departments.
• Prepare daily, weekly and monthly reports as required by management.
• Update Excel trackers and monitor operational information for accuracy.
• Assist in preparing quotations, service-related documents and client reports when required.
• Follow up on pending jobs, documents, PODs and outstanding operational matters.
• Escalate service issues, delays or client concerns to the relevant person promptly.
• Support management with administrative and operational tasks.

About you

• Minimum Diploma or equivalent qualification; fresh graduates are encouraged to apply.
• Good command of written and spoken English and Bahasa Malaysia.
• Good working knowledge of Microsoft Excel.
• Able to use basic Excel functions; knowledge of VLOOKUP, Pivot Tables and formulas is an advantage.
• Good communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Able to multitask and manage priorities.
• Positive attitude, willingness to learn and strong sense of responsibility.
• Able to work independently as well as in a team.
• Candidates with logistics, administration or customer service exposure will have an added advantage.
• Supportive and team-oriented working environment.
• Exposure to logistics operations and client management.
• Opportunity to develop administrative, customer service and operational skills.
• Career growth and learning opportunities within a growing logistics company.