IT Technician

SSAC Solution Enterprise; Johor Bahru; On-site; MYR 30,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

Flexible working environment

Job summary

Jora Malaysia in Ulu Tiram, Johor is seeking an IT Technician to join our team. The role involves installing, maintaining, and troubleshooting hardware, software, and network systems to ensure smooth IT operations and security.

You will support end-users, configure accounts and email, and help maintain network infrastructure. The ideal candidate has basic IT knowledge, experience as an IT technician, and strong problem-solving and communication skills; on-site work with opportunities for growth.

Qualifications

• Basic understanding in Information Technology, Computer Science, or related field.
• Proven experience as an IT Technician or similar role.
• Standard knowledge of Windows.
• Familiarity with networking concepts (TCP/IP, DNS, DHCP, VPN, VLANs, firewalls).
• Experience with Active Directory, Office 365, and cloud-based services is a plus.
• Ability to diagnose and resolve hardware and software issues efficiently.

Responsibilities

• Install, configure, and maintain computer hardware, software, and peripherals.
• Troubleshoot and resolve technical issues for end-users, both remotely and on-site.
• Maintain and support network infrastructure, including routers, switches, and firewalls.
• Assist with setting up and managing user accounts, email configurations, and access controls.
• Provide technical support for IT-related equipment.
• Document IT issues, solutions, and processes for reference and knowledge sharing.
• Ensure compliance with company IT policies and security best practices.

Skills

Problem solving

Communication skills

Teamwork

Customer service

Independent work

Education

IT/CS related field

Tools

Active Directory

Office 365

Cloud services

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Job Title: IT Technician
Location: Ulu Tiram, Johor Area
Job Type: Full-Time (Fresh Grade Are Applicable)

Job Summary:

We are seeking a skilled and motivated IT Technician to join our team. The ideal candidate will be responsible for installing, maintaining, and troubleshooting hardware, software, and network systems. You will play a key role in ensuring the smooth operation of our IT infrastructure, supporting end-users, and maintaining system security.

Key Responsibilities:

• Install, configure, and maintain computer hardware, software, and peripherals.
• Troubleshoot and resolve technical issues for end-users, both remotely and on-site.
• Maintain and support network infrastructure, including routers, switches, and firewalls.
• Assist with setting up and managing user accounts, email configurations, and access controls.
• Provide technical support for IT-related equipment.
• Document IT issues, solutions, and processes for reference and knowledge sharing.
• Ensure compliance with company IT policies and security best practices.

Requirements:

• Basic understanding in Information Technology, Computer Science, or related field.
• Proven experience as an IT Technician or similar role.
• Standard knowledge of Windows
• Familiarity with networking concepts (TCP/IP, DNS, DHCP, VPN, VLANs, firewalls).
• Experience with Active Directory, Office 365, and cloud-based services is a plus.
• Ability to diagnose and resolve hardware and software issues efficiently.
• Strong problem-solving skills and the ability to work independently or in a team.
• Excellent communication and customer service skills.
• Competitive salary based on experience.
• Opportunities for professional growth and certifications.
• Flexible working environment and supportive team culture.