IT Technical Writer — Clear ERP & POS Documentation

Recruit Excella; Kuala Lumpur; On-site; MYR 33,000 - 56,000; Full time

Benefits offered by this job

14 days Annual Leave

Medical

EPF/SOCSO

Performance Bonus

Annual Increment

allowances

Job summary

Jora Malaysia is seeking an IT Technical Writer to craft clear manuals, API references, installation guides, SOPs, release notes, and knowledge base articles for our ERP, POS, and mobile app solutions. You will work closely with engineers, product managers, and support teams to gather information and ensure accuracy and consistency.

This role is on-site in Kuala Lumpur, with a focus on keeping documentation current and improving processes.

Qualifications

• 2 years of technical writing or technical documentation experience.
• Ability to turn complex IT concepts into clear guides.
• Attention to detail and consistency in documentation.

Responsibilities

• Create user manuals, API docs, installation guides, SOPs, release notes, and knowledge base articles.
• Collaborate with engineers, product managers, and support teams to gather information.
• Review content for accuracy, clarity, and conciseness.
• Keep documentation up-to-date with product features and updates.
• Suggest process improvements to documentation workflows.

Skills

Technical writing

API documentation

Editing

Cross-functional collaboration

Job description

Jora Malaysia is seeking an IT Technical Writer to craft clear manuals, API references, installation guides, SOPs, release notes, and knowledge base articles for our ERP, POS, and mobile app solutions. You will work closely with engineers, product managers, and support teams to gather information and ensure accuracy and consistency.

This role is on-site in Kuala Lumpur, with a focus on keeping documentation current and improving processes.