ERP & Systems Support Specialist

MST Golf Sdn Bhd; Subang Jaya; On-site; MYR 45,000 - 75,000; Full time

Job summary

Jora Malaysia is seeking a System Support Executive/System Analyst to join our IT team in Malaysia. You will support and maintain business applications and IT systems to ensure smooth daily operations, collaborating with users, vendors, and stakeholders to troubleshoot issues and implement improvements.

You will handle ERP systems like NetSuite ERP, Microsoft Dynamics 365 Business Central, RMS, and GudangSys WMS, while performing database maintenance and user administration tasks.

Qualifications

• 2–5 years of experience in system support or related IT roles.
• Hands-on with ERP systems, business applications and databases.
• Proficient in SQL Server and basic reporting tools.
• Strong analytical and problem-solving abilities.
• Good communication and ability to work independently.

Responsibilities

• Provide 1st and 2nd-level support for business applications and IT systems.
• Troubleshoot, resolve, and document system issues and incidents.
• Support ERP and other business applications (NetSuite, D365 BC, RMS, WMS).
• Assist users with transactions, configurations, and process improvements.
• Participate in testing, documentation, and user training.

Skills

System troubleshooting

SQL basics

Excel

ITSM knowledge

Communication skills

Independent work

Education

Diploma or Bachelor's Degree in IT / CS

Tools

NetSuite ERP

Microsoft Dynamics 365 BC

GudangSys WMS

RMS

SQL Server

Job description

Jora Malaysia is seeking a System Support Executive/System Analyst to join our IT team in Malaysia. You will support and maintain business applications and IT systems to ensure smooth daily operations, collaborating with users, vendors, and stakeholders to troubleshoot issues and implement improvements.

You will handle ERP systems like NetSuite ERP, Microsoft Dynamics 365 Business Central, RMS, and GudangSys WMS, while performing database maintenance and user administration tasks.