IT Technical engineer

Media Smart Resources Sdn Bhd; Kuala Lumpur; On-site; MYR 67,000 - 134,000; Full time

Job summary

Media Smart Resources Sdn Bhd in Kuala Lumpur, Malaysia, is hiring IT support specialists to install and configure workstations, servers, operating systems, and core software applications. The role covers LAN, WAN, VPN configurations, routers, switches, and firewalls to keep the IT environment stable and secure.

You will troubleshoot hardware and software issues, monitor system performance, apply security patches and upgrades proactively, and maintain comprehensive documentation and ticketing

Responsibilities

• Set up workstations, servers, operating systems, and core software applications.
• Maintain LAN, WAN, VPN configurations, routers, switches, and firewalls.
• Troubleshoot hardware failures, software bugs, and connectivity drops.
• System monitoring: track performance metrics and apply patches or upgrades proactively.
• Documentation & ticketing: log requests, track resolutions, and keep network docs updated.

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• System Installation & Configuration: Set up workstations, servers, operating systems, and core software applications.
• Network & Infrastructure Support: Maintain LAN, WAN, VPN configurations, routers, switches, and firewalls.
• Troubleshooting & Diagnostics: Diagnose and resolve hardware failures, software bugs, and connectivity drops.
• System Monitoring: Track performance metrics and apply security patches or software upgrades proactively.
• Documentation & Ticketing: Log all service requests, track resolutions, and keep network documentation updated.