IT Support Executive

AGX Logistics (Malaysia) Sdn Bhd

Subang Jaya

On-site

MYR 28,000 - 47,000

Full time

5 days ago

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Benefits offered by this job

Medical Insurance

Flexible hours

Attendance allowance

Parking and laptop provided

Training and coaching for beginners

Employee engagement programs

Job summary

AGX Logistics (Malaysia) Sdn Bhd in Subang Jaya is seeking an Information Technology Support Executive. You will handle prompt IT support, troubleshoot hardware, software, CCTV, and network issues, and assist in managing internal systems and shipping platforms.

The role requires a degree in IT or related fields. Fresh graduates are encouraged to apply and there are opportunities to learn company systems and contribute to system enhancement projects.

Qualifications

Degree in Information Technology, Computer Science, Computer Engineering, or related field.
Experience supporting Microsoft 365 will be an added advantage
Good problem-solving skills, responsible, patient, and service-oriented.
Able to work independently and coordinate with internal users, vendors
Willing to learn company systems and support system enhancement projects.
Fresh graduates are encouraged to apply.

Responsibilities

Respond to IT support requests and troubleshoot hardware, software, CCTV and network issues.
Support internal systems and shipping platforms.
Coordinate with HQ IT team, vendors, and service providers for maintenance and upgrades.
Assist in monitoring network stability, internet connection, server access, and system performance.
Handle email account setup and management.
Assist in data backup and cybersecurity measures.

Skills

Problem-solving

Communication

Coordination

Education

Degree in IT-related field

Tools

Microsoft 365

Job description

Responding promptly to IT support requests and conduct remote and on-site troubleshooting for hardware, software, CCTV and network issues

Support company internal systems and shipping related platforms.

Coordinate with HQ IT team, vendors, and service providers for system maintenance, upgrade, troubleshooting, and implementation.

Assist in monitoring network stability, internet connection, server access, and system performance.

Support email account setup and management.

Handle IT asset management, including record keeping, equipment issuance, return, repair, and disposal.

Assist in data backup, cybersecurity measures, antivirus updates, and basic IT compliance matters.

Job Requirements:

Degree in Information Technology, Computer Science, Computer Engineering, or related field.

Experience supporting Microsoft 365 will be an added advantage

Good problem-solving skills, responsible, patient, and service-oriented.

Able to work independently and coordinate with internal users, vendors

Willing to learn company systems and support system enhancement projects.

Fresh graduates are encourage to apply.

Logistics, Freight & Delivery Services 51-100 employees

AGX Logistics is an integrated logistics company providing tailored logistics solutions, including Air and Sea Freight Forwarding Services, Aerospace Logistics Services, Warehousing Services, and Road Freight Transportation. The holding company, AGX Group Berhad, is listed on the Bursa Malaysia ACE Market. We have a physical presence in 8 countries, with 6 subsidiaries located in Malaysia, Singapore, the Philippines, Korea, Myanmar, and Vietnam, and 2 associated companies located in Cambodia and Thailand.

Our wholly owned subsidiary in Malaysia, AGX Logistics (M) Sdn Bhd, located in Subang Jaya, is looking for candidates for the following positions.

Perks and benefits