Forwarding Executive

AGX Logistics Group.; Malaysia; On-site; MYR 33,480 - 55,800; Full time

Job summary

A logistics company in Malaysia is looking for a Forwarding Executive to manage customer service functions and customs declaration activities. Responsibilities include preparing customs documentation, coordinating with authorities, and ensuring compliance with regulations. The ideal candidate should have a Diploma or Bachelor's degree in a related field and possess 3-5 years of experience in logistics. Proficiency in English and Bahasa Malaysia is essential, with Mandarin as an advantage. This office-based role may require occasional visits to ports or customs offices.

Qualifications

• Minimum 3-5 years of working experience in logistics, freight forwarding, customer service, or customs declaration.
• Experience handling customs declaration for JB port/airport is an added advantage.

Responsibilities

• Prepare, verify, and process customs forms, ensuring compliance.
• Submit declarations via EDI system.
• Identify and apply correct Customs Tariff Code.
• Coordinate with customs and logistics partners.
• Handle shipping documents efficiently.

Skills

High knowledge of customs procedures

Good communication and interpersonal skills

Strong attention to detail and accuracy

Ability to work under pressure

Proficient in MS Office (Word, Excel, Outlook)

Team player

Education

Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Business Administration

Job description

Forwarding Executive

AGX Logistics (M) Sdn Bhd - Taman Molek, Johor, Malaysia

To handle customer service functions and customs declaration activities efficiently, ensuring accurate documentation, timely submission to Customs (Kastam), and smooth coordination with internal teams and external parties to support end-to-end logistics operations.

Job Responsibilities

• Customs Documentation: Prepare, verify, and process customs forms, specifically K1, K2, K3, K4, K8, K9, ZB1, and ZB2.
• EDI Submission: Submit declarations via the Electronic Data Interchange (EDI) system (e.g., ALDEC, SEALNET or SMK - my-CIEDS systems).
• Tariff Code Identification: Identify and apply the correct Customs Tariff Code (HS Code) for imported/exported items and manage cheque payment records.
• Compliance & Licensing: Ensure all declarations comply with local customs laws, MIDA, and MITI regulations and safe‑keep all exemption cargo records.
• Liaison: Coordinate with Royal Malaysian Customs Department, port authorities, and logistics partners to resolve clearance issues.
• Documentation Management: Handle shipping documents such as Bills of Lading (BL), Air Waybills (AWB), Commercial Invoices, and Packing Lists.
• Cross Border Trucking: Handle booking communication between customer and trucker, prepare customs paper submission and follow up with customer directly on duty confirmation and payment.

Requirements & Qualifications

Education

• Diploma or Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration, or related field.

Experience

• Minimum 3‑5 years of working experience in logistics, freight forwarding, customer service, or customs declaration.
• Experience handling customs declaration for JB port / airport is an added advantage.

Skills & Competencies

• High knowledge of customs procedures, HS codes, and declaration systems.
• Good communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Ability to work under pressure and meet tight deadlines.
• Proficient in MS Office (Word, Excel, Outlook).
• Team player with a responsible and proactive attitude.

Working Conditions

• Office-based with occasional coordination at port, airport, or customs office if required.
• Normal office hours; flexibility required during peak operations.

Language

• Proficient in English and Bahasa Malaysia is a MUST (Mandarin is an added advantage).

We are an equal opportunity and welcomes applicants from all qualified candidates. All personal data will be kept in the strictest confidence and will be used for recruitment purpose only. All applicants may be considered for other suitable positions in AGX Logistics. All personal data of unsuccessful candidates will be destroyed.