Business Support Executive

GAC Group

Petaling Jaya

On-site

MYR 39,060 - 61,380

Full time

14 days+

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Benefits offered by this job

Performance bonus

Parking subsidy

Flexible working

Medical coverage

Annual health screening

Career development

Company phone

Engagement activities

Wellness program

Gym & dental flexi

Job summary

GAC Cargo Systems (Malaysia) Sdn Bhd invites you to join as a Business Support Executive in Petaling Jaya. You will provide administrative and sales support to management and logistics sales teams, aiding quotation management, procurement, vendor coordination, telesales and lead development.

You will assist in documentation, client info, and collaboration with global offices to monitor leads, shipments and trade lane development, contributing to efficient operations and timely execution of

Qualifications

Min Diploma / Advanced Diploma / Higher Diploma / Degree in Logistics, Supply Chain, Business, or related discipline.
Min 2 years of experience in logistics, sales support or customer service.
Experience in quotation management, procurement, sales support and vendor coordination.
Customer service experience in a logistics company with strong quotations skills will be considered a plus.
Excellent communication skills in English and Bahasa Malaysia. Mandarin and Tamil will be a plus.

Responsibilities

Prepare and submit accurate and timely quotations, monitoring strike rates and ensuring adherence to response timelines.
Coordinate procurement and vendor management to ensure quality, cost-effectiveness and compliance with company policies.
Support outdoor sales teams and branch offices with documentation, quotes and client information.
Liaise with global offices and agents to monitor sales leads, shipment progress and trade lane development.
Conduct telesales and follow-up activities to promote GAC services and generate business opportunities.
Perform ad-hoc tasks and report, including weekly, monthly and annual sales analysis, as required.
Maintain close communication with internal and external stakeholders to ensure operational efficiency.

Skills

Organizational skills

Analytical skills

Reporting skills

Communication skills

MS Office

ERP/WMS systems

Multilingual (English, Bahasa Malaysia

Education

Diploma / Advanced Diploma / Degree in Logistics, Supply Chain, Business or related

Tools

Microsoft Office

ERP/WMS systems

Job description

Job Description

Business Support Executive

Location: Kelana Jaya, Petaling Jaya HQ, Malaysia

Join GAC and Drive Logistics & Business Support

Are you a fresh graduate or early-career professional who is organized, detail-oriented and eager to learn? Do you enjoy working in a fast-paced environment where accuracy, teamwork and initiative are valued? If you're excited about supporting logistics operations, sales coordination and business development, GAC Cargo Systems (Malaysia) Sdn Bhd wants you on our team.

The Job

Providing efficient administrative and sales support to the management and logistics sales teams. If appointed, you will assist quotation management, procurement, vendor coordination, telesales and sales lead development, ensuring smooth operations and timely execution of business activities.

Key Responsibilities

Prepare and submit accurate and timely quotations, monitoring strike rates and ensuring adherence to response timelines.
Coordinate procurement and vendor management to ensure quality, cost-effectiveness and compliance with company policies.
Support outdoor sales teams and branch offices with documentation, quotes and client information.
Liaise with global offices and agents to monitor sales leads, shipment progress and trade lane development.
Conduct telesales and follow-up activities to promote GAC services and generate business opportunities.
Perform ad-hoc tasks and report, including weekly, monthly and annual sales analysis, as required.
Maintain close communication with internal and external stakeholders to ensure operational efficiency.

Job Requirements

What we're looking for:

Qualifications & Experience

Min Diploma / Advanced Diploma / Higher Diploma / Degree in Logistics, Supply Chain, Business, or related discipline.
Min 2 years of experience in logistics, sales support or customer service.
Experience in quotation management, procurement, sales support and vendor coordination.
Customer service experience in a logistics company with strong quotations skills will be considered a plus.
Excellent communication skills in English and Bahasa Malaysia. Mandarin and Tamil will be a plus.

Skills & Attributes

Strong organizational, analytical, and reporting skills.
Positive attitude and proactive mindset
Willingness to take on new challenges and proactive problem-solving skills.
Proficient in Microsoft Office (Excel, Outlook, PowerPoint) and ERP/WMS systems.
Strong attention to detail and ability to work under pressure.
Pleasant personality with excellent customer service skills and ability to work independently or as part of a team.

Why join GAC?

As a GAC employee, you will:
Become part of the GAC global community, where people are valued for who they are.
Work within a multinational organization in a dynamic working environment.
Face challenges that support your personal growth and the company’s operational success.
Join us on our journey towards a more sustainable future.
Benefit from structured training and development programme
Enjoy competitive salary and benefits.

Benefits