IT Support Executive

Mega Corporate Services Sdn Bhd; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

Mega Corporate Services Sdn Bhd, a corporate secretarial and share registration service provider in Kuala Lumpur, is hiring an Information Technology Support Executive. You will install, configure and support IT hardware and software, manage user accounts, and maintain the company’s IT infrastructure.

The role involves providing daily IT support to staff across multiple channels, troubleshooting tech issues, and supporting IT-related tasks for meetings and registrar systems.

Qualifications

• Diploma or Bachelor’s degree in Computer Science, IT or related field required.
• Proficient in MS Word, Excel, Access and PowerPoint.
• Fresh graduates welcome to apply.
• Ability to document standard operating procedures clearly.
• Self-motivated, enthusiastic and eager to learn in a dynamic environment.
• Passionate about technology and delivering practical solutions.
• Strong interpersonal and communication skills across all levels.
• Excellent analytic and troubleshooting abilities.

Responsibilities

• Install, configure, deploy and support laptops, desktops, OS, applications and hardware.
• Maintain and manage IT infrastructure for the firm.
• Provide daily IT support to internal users via face-to-face, remote, phone and email.
• Troubleshoot systems, networks, hardware and software issues.
• Prepare computers and conduct IT orientation sessions for new employees.
• Replace faulty hardware components and resolve issues as needed.
• Manage user accounts including creation, modification, deletion and login problems.
• Maintain inventory records for hardware and software and disposals.
• Coordinate with vendors for warranty services and onsite support.
• Prepare outdated equipment for secure disposal with data erasure.
• Assist with other IT tasks and ad hoc duties as assigned.
• Provide technical and system support for General Meetings, including registration, voting and meeting platform coordination.
• Support share registrar systems and troubleshoot issues during meetings.

Skills

Interpersonal communication

Troubleshooting

Analytical thinking

Self-motivated and eager to learn

Team collaboration

Education

Diploma or Bachelor's in Computer Science/IT

Tools

MS Word

MS Excel

MS Access

MS PowerPoint

Job description

• Install, configure, deploy, and support laptops, desktops, operating systems, applications, and hardware.
• Maintain and manage the firm’s IT infrastructure.
• Provide daily IT support to internal users via face-to-face, remote access, phone, and email.
• Troubleshoot issues related to systems, networks, hardware, and software.
• Prepare computers and conduct IT orientation sessions for new employees.
• Replace hardware components to resolve technical issues as needed.
• Manage user accounts, including creation, modification, deletion, and resolving login or password problems.
• Maintain accurate records of computer hardware and software inventory, movements, and disposals.
• Coordinate with vendors for warranty services, parts replacement, onsite support, and technical problem resolution.
• Prepare outdated computers and hardware for secure disposal, ensuring data is properly erased.
• Assist with other IT-related tasks and ad hoc duties as assigned.
• Provide technical and system support for General Meetings, including registration, voting and meeting platform coordination.
• Support share registrar systems and troubleshoot technical issues during meeting proceedings.

Requirements:

• Minimum Diploma or Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proficient in common business applications such as MS Word, Excel, Access, and PowerPoint
• Fresh Graduates and welcome to apply.
• Skilled in documenting standard and application operating procedures.
• Self-motivated, enthusiastic, and eager to learn in a dynamic and fast-paced environment.
• Passionate about technology and driven to deliver impactful technology solutions.
• Strong interpersonal and communication skills, with the ability to engage effectively at all levels.
• Excellent analytical and troubleshooting abilities.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Computer Software & Networking 11-50 employees

Mega Corporate Services Sdn Bhd is a professional management firm which provides corporate company secretarial, accounting and share registration services.

It has a wide spectrum of clients both public listed and private limited companies.

Mega Corporate Services Sdn Bhd is a professional management firm which provides corporate company secretarial, accounting and share registration services.

It has a wide spectrum of clients both public listed and private limited companies.

What can I earn as an Information Technology Support Executive