IT Admin

AMK Technology; Cyberjaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

AMK Technology is seeking an IT Administrator in Cyberjaya to manage day-to-day IT operations, user support, hardware/software administration, and security initiatives. The role covers network basics, asset management, and vendor coordination.

The ideal candidate has 2–5 years of IT experience, hands-on Windows/Microsoft 365/AD, and strong troubleshooting skills. Diploma or degree in IT-related fields is required for consideration.

Qualifications

• Analytical thinking and problem-solving to troubleshoot user issues.
• Strong communication to interact with users and teams.
• Proactive approach to maintaining IT infrastructure and security.

Responsibilities

• Provide Level 1/2 IT support to users.
• Install, configure, and maintain laptops, desktops, printers, and other IT equipment.
• Manage Microsoft 365, Active Directory, user accounts, and access permissions.
• Troubleshoot hardware, software, network, and connectivity issues.

Skills

Analytical thinking

Communication

Problem-solving

Customer service

Education

Diploma/Degree in IT/Computer Science/Information Systems

Tools

Windows OS

Microsoft 365

Active Directory

Networking basics

VPN

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Job Summary

We are looking for an IT Administrator to manage day-to-day IT operations, user support, hardware/software administration, network infrastructure, and IT security within the organization.

Key Responsibilities

• Provide Level 1/Level 2 IT support to users.
• Install, configure, and maintain laptops, desktops, printers, and other IT equipment.
• Manage Microsoft 365, Active Directory, user accounts, and access permissions.
• Troubleshoot hardware, software, network, and connectivity issues.
• Monitor and maintain LAN/WAN, Wi-Fi, VPN, and basic network infrastructure.
• Manage IT assets, software licenses, inventory, and equipment allocation.
• Perform user onboarding/offboarding and access provisioning.
• Maintain IT documentation, procedures, and asset records.
• Coordinate with vendors and external IT service providers.
• Assist with backups, cybersecurity controls, patching, and system updates.
• Monitor IT tickets and ensure issues are resolved within agreed SLAs.
• Support IT audits, compliance requirements, and security initiatives.

Requirements

• Diploma/Degree in IT, Computer Science, Information Systems, or related field.
• 2–5 years of experience in IT administration or IT support.
• Hands-on experience with Windows, Microsoft 365, Active Directory, networking, and troubleshooting.
• Knowledge of TCP/IP, DNS, DHCP, VPN, LAN/WAN, and basic cybersecurity.
• Experience with ticketing systems and IT asset management.
• Good communication and problem-solving skills.
• Ability to work independently and support users in a fast-paced environment.