IT Supervisor/ IT Support (Hardware)

Dragon-i Restaurant Sdn Bhd; Selangor; On-site; MYR 33,000 - 67,000; Full time

Job summary

Dragon-i Restaurant Sdn Bhd in Selangor is seeking an Information Technology Supervisor to support daily IT operations in our fast-paced restaurant group.

You will manage menu system updates, provide on-site and remote support, troubleshoot PCs, printers, and network issues, and handle hardware maintenance and POS equipment replacements while traveling as needed.

The role requires at least 1 year of IT experience, a relevant certificate or degree, and fluency in English.

Qualifications

• Minimum 1 year IT experience.
• English language proficiency required.
• Relevant certificate or degree in CS/IT required.

Responsibilities

• Manage system codes and update menu information in the system and perform general IT administrative tasks.
• Provide first-level IT support and troubleshoot PCs, notebooks, networks, printers and related peripherals.
• Perform maintenance and replacement of computer, laptop and POS hardware as needed.
• Provide on-site and remote IT support; travel on-site as required with a valid driving license and vehicle.

Skills

First-level support

Hardware troubleshooting

POS systems

Education

Certificate/Diploma/Degree in Computer Science/IT

Tools

PC maintenance tools

Job description

- Manage system codes and update menu information in the system and general IT administrative tasks.

- Provide first-level support and troubleshoot PCs, notebooks, networks, printers and related peripherals.

- Perform maintenance and replacement of computer, laptop and Point of Sales (POS) hardware when required.

- Provide on-site and remote IT support; possess a valid driving licence and own vehicle for on-site support and travel when required.

Job Requirement:

* Minimum 1 year experience

* Candidate must possess at least a professional Certificate, Diploma, Degree or equivalent in Computer Science / Information Technology

* Required language(s): English

Restaurants & Cafes (Full Service) 101-1,000 employees

Dragon-i is one of the well-known & largest Chinese restaurant groups in Malaysia. Inspired by the rich and diverse culinary offerings from China, especially from the regions of Shanghai, Szechuan, Beijing, and Lanzhou. Dragon-i Restaurant Sdn Bhd was established in 2004. With more than 15 years of experience in the restaurant business, we now have 3 brands under the Dragon-i group with nearly 40 outlets nationwide.Dragon-i aims to be the best restaurant operator in the food and beverage industry by adhering to the simple business philosophy of 'quality and consistency at the right price. We are continuously expanding and looking for dynamic individuals to join our ever-growing family.

Dragon-i is one of the well-known & largest Chinese restaurant groups in Malaysia. Inspired by the rich and diverse culinary offerings from China, especially from the regions of Shanghai, Szechuan, Beijing, and Lanzhou. Dragon-i Restaurant Sdn Bhd was established in 2004. With more than 15 years of experience in the restaurant business, we now have 3 brands under the Dragon-i group with nearly 40 outlets nationwide.Dragon-i aims to be the best restaurant operator in the food and beverage industry by adhering to the simple business philosophy of 'quality and consistency at the right price. We are continuously expanding and looking for dynamic individuals to join our ever-growing family.

What can I earn as an Information Technology Supervisor