IT Shared Services Specialist — CCTV & Networking

IGB Berhad; Penang; On-site; MYR 40,000 - 56,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Education support

Dental

Sports

Parking

Insurance Coverage

Specialist Treatment

Annual Health check

Job summary

IGB Berhad in Georgetown, Penang is seeking an IT Executive to provide general IT support across the IGB Group and office environments. You will maintain CCTV, parking, LPR, computers, servers, and network infrastructure while ensuring uptime.

Responsibilities include monitoring Hyper-V/VMs, firewalls, backups, and remote support, plus daily health checks via Zabbix. The role requires a diploma/degree in IT and a willingness to work shifts, including weekends.

Qualifications

• Diploma or degree in information technology or related field.
• Basic knowledge of hardware, servers, networking and IT administration.
• Familiar with Windows OS/Office and standard IT support tools.
• Certifications like CompTIA A+/Network+ are a plus.
• Fresh graduates or up to 2 years’ experience.
• Willingness to work shifts and standby after hours.

Responsibilities

• Provide general IT support for IGB Group and office environments.
• Maintain and troubleshoot CCTV, parking systems, LPR, computers, servers and network infra.
• Monitor network equipment, switches, servers (Hyper-V/VMs) and firewalls for uptime.
• Serve as primary IT support based in the FCC to ensure smooth day-to-day operations.
• Carry out backup, restoration and remote support to ensure continuity.
• Monitor health of CCTV feeds, parking systems, servers, and data backups.
• Conduct routine system health checks for servers, storage and network monitoring via Zabbix.
• Support site renovation projects with IT hardware setup, switches and vendor coordination.
• Support office hours and shift schedules, including weekends and public holidays.

Skills

IT Support

Networking

Troubleshooting

Windows Server

Hyper-V

Communication

Education

Diploma in IT

Bachelor's degree in IT

Tools

CCTV Systems

LPR

LAN/WiFi

Fiber Connectivity

VMs (Hyper-V)

Firewalls

Job description

IGB Berhad in Georgetown, Penang is seeking an IT Executive to provide general IT support across the IGB Group and office environments. You will maintain CCTV, parking, LPR, computers, servers, and network infrastructure while ensuring uptime.

Responsibilities include monitoring Hyper-V/VMs, firewalls, backups, and remote support, plus daily health checks via Zabbix. The role requires a diploma/degree in IT and a willingness to work shifts, including weekends.