IT Operations & Infrastructure Specialist

Eastern & Oriental Berhad; Penang; On-site; MYR 67,000 - 100,000; Full time

Job summary

Eastern & Oriental Berhad in Penang is seeking an IT professional to provide daily IT operation support, administer servers and network infrastructure, manage asset tagging and inventory, and ensure secure, reliable business systems.

You will join a team responsible for implementing IT security, DR/BCP, backups, and service desk support, with opportunities to work on virtualization, SharePoint, and Windows/M365 environments.

Qualifications

• Must possess at least Diploma or Bachelor’s Degree in Information Technology related field.
• Certifications such as CCNA, ITIL, MCSE, MCTS or MCSA and VCP-Data Center are an added advantage.
• A minimum of 1 year experience including Windows 10/11, Windows Server, VMware, AD, DNS, DHCP, Firewalls, Veeam, VLANs and VPN.
• Hands on experience with Microsoft Office 365 applications.
• Strong problem solving and analytical skills.

Responsibilities

• Administer and maintain organization network infrastructure including information security, DRP, data backup, and patch updates.
• Ensure security measures, risk management, and IT governance across HQ and branches.
• Monitor server/network performance and generate uptime reports for business support.
• Provide second line technical support for IT infra systems and projects.
• Manage asset tagging, inventory control, and software/hardware lifecycle.
• Support intranet site maintenance and SharePoint-based deployments.
• Deliver service desk support to meet KPI/SLA and user satisfaction.

Skills

Problem solving

Analytical skills

Training/coaching

Education

Diploma or Bachelor’s Degree in Information Technology

Certifications such as CCNA, ITIL, MCSE, MCTS or MCSA and VCP-Data Center

Tools

Microsoft Office 365

VMware Virtualization

Windows Server

Active Directory

DNS / DHCP

Firewalls

Veeam

VPN

Job description

Eastern & Oriental Berhad in Penang is seeking an IT professional to provide daily IT operation support, administer servers and network infrastructure, manage asset tagging and inventory, and ensure secure, reliable business systems.

You will join a team responsible for implementing IT security, DR/BCP, backups, and service desk support, with opportunities to work on virtualization, SharePoint, and Windows/M365 environments.