IT Operations Lead: ERP, Digital Transformation & Security

Tasek Concrete; Sungai Buloh; On-site; MYR 120,000 - 180,000; Full time

Job summary

Jora Malaysia is seeking an experienced IT Operations Manager to lead day-to-day IT operations across corporate offices, batching plants, and sites. The role covers IT operations and support, ERP implementation and digital transformation, IT infrastructure and OT, cybersecurity and governance, and budget oversight.

You will supervise IT support teams, ensure rapid incident resolution, support ERP integrations, and drive business process improvements while maintaining regulatory compliance and

Qualifications

• Degree in information technology or computer science or related field.
• At least 5 years of experience in IT.
• Experience leading an operations management team within an IT capacity.
• Proven knowledge of IT systems, hardware and software.
• Strong communication skills and ability to manage stakeholders and leadership.

Responsibilities

• Supervise IT support personnel in delivering software, hardware, network, and end-user support services
• Ensure timely resolution of IT incidents, service requests, and operational issues
• Provide onsite support and consultation to batching plants and operational locations as required
• Support ERP implementation, system enhancements, and business process transformation initiatives across the organization
• Support integration between ERP and batching plant systems, dispatch systems, Microsoft 365
• Work with key users to execute test scenarios and validate business processes
• Ensure ongoing support for business users and batching plant operations
• Monitor the performance and availability of IT and operational technology systems supporting batching plant operations
• Perform regular IT security reviews, audits, and log monitoring activities
• Ensure compliance with internal policies, regulatory requirements, and audit recommendations

Skills

IT operations

ERP implementation

Cybersecurity governance

Budget management

Leadership

Stakeholder management

Education

Bachelor's degree in information technology or computer science

Tools

ERP software

Microsoft 365

ITSM tools

Job description

Jora Malaysia is seeking an experienced IT Operations Manager to lead day-to-day IT operations across corporate offices, batching plants, and sites. The role covers IT operations and support, ERP implementation and digital transformation, IT infrastructure and OT, cybersecurity and governance, and budget oversight.

You will supervise IT support teams, ensure rapid incident resolution, support ERP integrations, and drive business process improvements while maintaining regulatory compliance and