Operations & IT Lead: Logistics, Platforms & Governance

Leadership Resources Malaysia; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

Jora Malaysia is seeking a hands-on Operations & IT Manager to lead the Operations team and oversee programme operations, logistics, stock and inventory management, IT support, digital learning platforms, facilities, and HR activities.

The ideal candidate will have strong operations, stock, inventory and logistics experience with practical IT knowledge and the ability to coordinate with external IT vendors. Minimum 5–8 years of relevant experience and leadership skills are preferred.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, IT or related field.
• 5–8 years of relevant experience with team management preferred.
• Strong stock, inventory and logistics experience essential.
• Practical IT knowledge and ability to coordinate with external IT vendors.
• Leadership and stakeholder-management skills required.

Responsibilities

• Lead and manage a team of 4 Operations staff.
• Oversee end-to-end programme scheduling, training coordination and operational support.
• Coordinate ~10 facilitators and external consultants for client programmes.
• Provide operational support to Sales, Public Programmes, Education, Mandarin and Government teams.
• Manage stock, inventory, logistics, training materials and programme kits.
• Liaise with printers, couriers, and other operational vendors.
• Develop, implement and continuously improve SOPs and processes.
• Oversee office facilities, maintenance and access control system.
• Handle HRD Corp, MOF, Immigration and other authorities; visa matters as needed.
• Manage training agreements with clients and liaise with legal counsel.

Skills

Operations management

Stock management

Inventory management

Logistics coordination

IT infrastructure

Networks

Microsoft 365

SharePoint

Cybersecurity basics

Vendor management

Stakeholder management

Education

Bachelor's Degree

Tools

Microsoft 365

SharePoint

Job description

Jora Malaysia is seeking a hands-on Operations & IT Manager to lead the Operations team and oversee programme operations, logistics, stock and inventory management, IT support, digital learning platforms, facilities, and HR activities.

The ideal candidate will have strong operations, stock, inventory and logistics experience with practical IT knowledge and the ability to coordinate with external IT vendors. Minimum 5–8 years of relevant experience and leadership skills are preferred.