IT Infrastructure Engineer - Southeast Asia’s largest integrated car e-commerce platform

Inter Island Group; Selangor; On-site; MYR 60,000 - 100,000; Full time

Job summary

Jora Malaysia is hiring an IT Infrastructure Engineer to oversee asset movement, manage onboarding/offboarding, and ensure reliable cloud and on-premise operations across Southeast Asia. You will administer user/license/patch management, and integrate platforms like Google Workspace, Jira, CRM, ERP, and Manage Engine (MDM).

The role requires a bachelor’s degree in IT/CS and at least 3 years in IT infrastructure, with strong problem-solving, communication, and prioritization skills to support a

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Minimum of 3 years of experience in IT infrastructure management.
• Experience with cloud platforms (Azure, GCP, AWS) and enterprise applications (Google Workspace, Jira, CRM, ERP).
• Strong understanding of IT asset management and service management processes.

Responsibilities

• Oversee asset movement and maintain accurate data in the ITAM system.
• Manage laptop onboarding/offboarding, tracking and configuration.
• Handle hardware requests, replacements, and inventory control.
• Administer user management, license management, and patch management for various systems.
• Maintain and integrate enterprise platforms including Google Workspace, Jira, CRM, Manage Engine (MDM), and ERP.
• Ensure smooth operation of cloud platforms such as Azure, GCP, and AWS.
• Troubleshoot basic network issues to maintain connectivity.
• Handle BAU IT support tickets and incident resolution, service requests.
• Monitor system performance and drive improvements for reliability.

Skills

problem-solving

interpersonal skills

communication

ability to prioritize tasks

Education

Bachelor’s degree in IT/CS

Tools

Google Workspace

Jira

CRM

Manage Engine (MDM)

ERP

Azure

GCP

AWS

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

IT Infrastructure Engineer - Southeast Asia’s largest integrated car e-commerce platform

• Oversee asset movement and maintain accurate data in the IT Asset Management (ITAM) system.
• Manage laptop onboarding and offboarding processes, ensuring proper tracking and configuration.
• Handle hardware requests, replacements, and inventory control.

System and Application Maintenance:

• Administer user management, license management, and patch management for various systems and applications.
• Maintain and integrate enterprise platforms, including Google Workspace, Jira, CRM, Manage Engine (MDM), and ERP systems.
• Ensure the smooth operation of cloud platforms such as Azure, GCP, and AWS.

Network Support:

• Troubleshoot and resolve basic network issues to maintain connectivity and system reliability.
• IT Support and Service Management:
• Handle BAU (Business as Usual) IT support tickets, including incident resolution and service requests.
• Provide timely support to end-users, ensuring minimal disruptions to daily operations.

Operational Excellence:

• Ensure data accuracy and compliance across all IT systems.
• Monitor system performance and implement improvements to enhance efficiency and reliability.
• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum of 3 years of experience in IT infrastructure management.
• Proficient in managing cloud platforms (Azure, GCP, AWS) and enterprise applications (Google Workspace, Jira, CRM, ERP).
• Strong understanding of IT asset management and service management processes.
• Basic knowledge of network troubleshooting and support.
• Excellent problem-solving skills and the ability to prioritize tasks in a fast-paced environment.
• Strong interpersonal and communication skills to work effectively across teams and with stakeholders.