IT Executive

SummitNext Technologies Sdn Bhd; Sungai Petani; On-site; MYR 30,000 - 40,000; Full time

Benefits offered by this job

Hands-on training and guidance

Friendly, supportive working environment

Job summary

A BPO and Technology Solutions provider is seeking an IT Executive based in Sungai Petani, Malaysia. The selected candidate will support internal operations by delivering technical support, maintaining IT infrastructure, and troubleshooting hardware and network issues. Ideal for fresh graduates with a degree in IT or related fields, this full-time role offers a friendly working environment with comprehensive training. Candidates should possess strong troubleshooting and communication skills and be proactive and eager to learn.

Qualifications

• Diploma/Degree in Information Technology, Computer Science, or Networking.
• Fresh graduates encouraged to apply; prior experience is an advantage.
• Basic knowledge of networking and computer hardware required.

Responsibilities

• Provide first-level technical support for hardware and software issues.
• Assist in setting up and maintaining computer systems and network equipment.
• Troubleshoot issues related to PCs and network connectivity.

Skills

Troubleshooting skills

Problem-solving skills

Communication skills

Basic networking knowledge

Ability to work independently

Education

Diploma/Degree in Information Technology or related fields

Job description

We, SummitNext Technologies Sdn. Bhd., are a BPO and Technology Solutions provider, where innovation meets excellence.

As we continue our rapid expansion, we are on the lookout for passionate and driven individuals to join our team as IT Executive, supporting our internal operations by ensuring smooth day-to-day technical functionality and maintaining our IT infrastructure.

Position

IT Executive (Based in Sungai Petani)

Key Responsibilities

Provide first-level technical support to employees for hardware and software issues.

Assist in setting up, configuring, and maintaining computer systems, software, printers, and network equipment.

Troubleshoot and resolve issues related to PCs, network connectivity, email access, and internal applications.

Perform routine system maintenance, updates, antivirus checks, and backups.

Manage IT documentation, asset inventory, and internal helpdesk records.

Coordinate with external vendors for repairs, procurements, or system upgrades.

Support IT-related projects, system rollouts, and new user onboarding activities.

Ensure compliance with IT policies, security protocols, and data protection standards.

Job Requirements

Diploma/Degree in Information Technology, Computer Science, Networking, or equivalent fields.

Fresh graduates are encouraged to apply; prior experience is an added advantage.

Basic knowledge of networking, operating systems, and computer hardware.

Strong troubleshooting, problem-solving, and communication skills.

Ability to work independently with minimal supervision and in a team environment.

Proactive, responsible, and eager to learn and grow.

Job Type

Full-Time

Shift Type

5 working days a week (Monday to Friday)

Hands-on training and guidance

Friendly, supportive working environment