IT Executive

Sankyu Malaysia Sdn Bhd; Petaling Jaya; On-site; MYR 42,000 - 65,000; Full time

Benefits offered by this job

Annual/Medical leave

Transport allowance

Medical

Job summary

Sankyu Malaysia Sdn Bhd is seeking an IT Executive to support day-to-day Information Systems operations, including business applications, hardware/software maintenance, network administration, and user support. You will coordinate with Sankyu Southeast Asia and Japan to plan, implement, and maintain IT systems and processes for reliable technology operations.

The successful candidate will have a degree in IT/CS and 1–2 years of IT support experience, with strong knowledge of hardware, software,

Qualifications

• Degree in Computer Science, Information Technology, or a related discipline.
• 1–2 years IT support experience preferred; fresh graduates are encouraged to apply.
• Experience with hardware, software, and network systems.
• Ability to learn and deploy new hardware and software, including business solutions.
• Experience with Microsoft 365 administration is an advantage.
• Proficiency with Outlook, SharePoint, OneDrive and Teams.
• Experience with Windows workstation (Windows 11 Pro), server, and VM.
• Strong problem-solving and communication skills; ethical and confidential.
• Self-starter, proactive and able to work independently.

Responsibilities

• Install, test, monitor, upgrade, repair, and maintain IT infrastructure, servers, desktops, and related equipment.
• Maintain network servers and associated hardware, software, services, and settings.
• Create, adjust, and maintain network user settings and permissions.
• Write technical support documentation for network systems and applications.
• Provide responsive IT support on hardware, software, network and other IT matters.
• Diagnose and troubleshoot LAN, Wi-Fi, WAN, and internet connectivity.
• Ensure IT systems operate correctly and resolve issues promptly.
• Ensure IT security and data protection compliance.
• Monitor Microsoft 365 Exchange Online for email security and reliability.
• Collaborate with IT Manager on strategies, plans and projects.
• Evaluate IT-related processes and implement practical solutions.
• Utilise AI tools to improve efficiency and productivity.
• Perform any other duties assigned by supervisor.

Skills

IT support

Networking

MS 365

Windows 11

Hardware

Software

Outlook

SharePoint

OneDrive

Teams

Education

BSc in IT / CS

Job description

Job Overview

The IT Executive is responsible for supporting the day-to-day operations of the Information Systems department, including business applications, hardware and software maintenance, network administration, IT infrastructure, backup and disaster recovery, and user support. The role plans, implements, and maintains IT systems and processes to ensure reliable technology operations, while coordinating effectively with IT support teams in Sankyu Southeast Asia and Japan.

Responsibilities

• Install, test, monitor, upgrade, repair, and maintain IT infrastructure, servers, computers, and related equipment.
• Maintain network servers and associated hardware, software, services, and settings.
• Create, adjust, and maintain network user settings and permissions.
• Write technical support documentation for network systems and applications.
• Provide responsive technical support on hardware, software, network, and other IT-related matters to ensure timely resolution and user satisfaction.
• Diagnose and troubleshoot network issues, including LAN, Wi-Fi, WAN, and internet connectivity.
• Ensure that all IT systems are operating correctly and resolve issues promptly.
• Ensure that all IT systems are secure and comply with data protection regulations.
• Monitor Microsoft 365 Exchange Online to strengthen email security, support data protection, and ensure reliable messaging services.
• Collaborate with the IT Manager to develop and implement IT strategies, plans and ad-hoc projects.
• Evaluate IT-related business processes, identify improvement opportunities, and support the development and implementation of practical solutions.
• Use AI tools effectively to improve work efficiency, streamline IT support activities, and enhance productivity.
• Any other duties assigned by immediate superior.

Qualification for IT Executive

• Degree in Computer Science, Information Technology, or a related discipline.
• 1–2 years of working experience in IT support or a related field is preferred; fresh graduates are also encouraged to apply.
• Experience and technical knowledge in hardware, software, and network systems.
• Strong technical knowledge and ability to learn, set up, configure, implement, and deploy new hardware and software, including business solutions.
• Experience with Microsoft 365 platform administration will be an added advantage.
• Experience with collaboration tools, such as Outlook, SharePoint, OneDrive, and Teams.
• Experience with Windows workstation (Windows 11 Pro), server, and virtual machine.
• Strong problem‐solving skills and critical thinking ability to resolve issues effectively.
• High standard of ethics and confidentiality to handle sensitive information.
• Excellent interpersonal, written, and verbal communication skills.
• Self-starter and able to work independently.
• Proactive, service-oriented, and able to support reliable IT operations in a fast‑paced business environment.

Logistics, Freight & Delivery Services 101-1,000 employees

History

Sankyu (M) has established in 1979, after Butterworth Electric Power Plan

and Malayawata Steel Plant operation as Export and Plant Construction

Operation.

Sankyu (M) is Providing both Logistic and Engineering Services matching to the Market Demand. We are well represented in all the major cities and ports in Malaysia. Our headquarters is in Petaling Jaya, Selangor and with branch offices in Port Klang, Sepang (KLIA), Penang, Johor, Kuantan, Ipoh, Melaka and Bintulu.

We serve the needs of a wide cross‑section of business and industrial customers, ranging from Retail Super Market, Computer and Office Equipment Distributions, Steel Plant, Petroleum Refinery, Automotive, Power Plant, Electronic and Electric Manufacturer.

2.General Information

Sankyu Southeast Asia – 40%

No. of Employees : 570 employees (11 Japanese)

3. Services

[2] Warehouse （Bonded / Non Bonded）

[3] Facility Moving and Setting

[6] Cold room facilities ( Petaling Jaya )

History

Sankyu (M) has established in 1979, after Butterworth Electric Power Plan

and Malayawata Steel Plant operation as Export and Plant Construction

Operation.

Sankyu (M) is Providing both Logistic and Engineering Services matching to the Market Demand. We are well represented in all the major cities and ports in Malaysia. Our headquarters is in Petaling Jaya, Selangor and with branch offices in Port Klang, Sepang (KLIA), Penang, Johor, Kuantan, Ipoh, Melaka and Bintulu.

We serve the needs of a wide cross‑section of business and industrial customers, ranging from Retail Super Market, Computer and Office Equipment Distributions, Steel Plant, Petroleum Refinery, Automotive, Power Plant, Electronic and Electric Manufacturer.

2.General Information

Sankyu Southeast Asia – 40%

No. of Employees : 570 employees (11 Japanese)

3. Services

[2] Warehouse （Bonded / Non Bonded）

[3] Facility Moving and Setting

[6] Cold room facilities ( Petaling Jaya )

Perks and benefits

• Annual/Medical leave
• Transport allowance
• Medical