IT Executive

Power Root Marketing Sdn Bhd; Petaling Jaya; On-site; MYR 36,000 - 60,000; Full time

Job summary

Power Root Marketing Sdn Bhd is seeking an Information Technology Executive to provide first-line IT operations and pricing support for distributor portals and B2B systems in Malaysia. You will manage user credentials, troubleshoot access issues, and ensure data integrity across ERP/CRM platforms.

Collaborating with IT vendors and cross-functional teams, you will assist in pricing governance, data reporting (Excel/Power BI), and process automation initiatives while upholding standard procedures

Qualifications

• Diploma or Bachelor's degree in Information Technology, Business IT, or related field.
• 1–2 years of experience in IT operations, pricing support, or distributor systems (ERP, CRM, SFA, DMS, STP).
• Experience with distributors or B2B portals is an added advantage.

Responsibilities

• Provide first-line support for distributor portals, ordering platforms, SFA tools, or B2B systems; manage user credentials and troubleshoot system access or data sync issues.
• Maintain accurate product pricing structures; implement promotions, rebates, or discounts in line with sales and finance team directions.
• Coordinate with IT vendors for support, procurement, and maintenance; evaluate quotations and manage outsourced services when needed.
• Manage product, customer, and pricing master data in ERP/CRM systems; ensure timely updates and data integrity across platforms.
• Generate pricing, distributor sales, and performance reports; provide data analysis support for sales, finance, and supply chain teams.
• Participate in system upgrades, UAT, and process automation projects; propose enhancements to distributor management workflows.
• Work closely with Commercial Finance teams to understand pricing structures and distributor agreements; provide user training where required.
• Maintain standard procedures for pricing updates, distributor onboarding, and system issue resolution.

Skills

IT operations

Pricing support

Distributor systems

Data integrity

Problem solving

Communication skills

Excel / BI basics

Education

Diploma/Bachelor in IT

Tools

Excel

Power BI

Job description

Act as first-line support for distributor portals, ordering platforms, SFA tools, or B2B systems. You will manage user credentials, troubleshoot system access or data sync issues, maintain accurate product pricing structures, and implement promotions, rebates, or discounts in line with sales and finance team directions.

Key responsibilities

Provide first-line support for distributor portals, ordering platforms, SFA tools, or B2B systems; manage user credentials and troubleshoot system access or data sync issues

Maintain accurate product pricing structures; implement promotions, rebates, or discounts in line with sales and finance team directions

Coordinate with IT vendors for support, procurement, and maintenance; evaluate quotations and manage outsourced services when needed

Manage product, customer, and pricing master data in ERP/CRM systems; ensure timely updates and data integrity across platforms

Generate pricing, distributor sales, and performance reports; provide data analysis support for sales, finance, and supply chain teams

Participate in system upgrades, UAT, and process automation projects; propose enhancements to distributor management workflows

Work closely with Commercial Finance teams to understand pricing structures and distributor agreements; provide user training where required

Maintain standard procedures for pricing updates, distributor onboarding, and system issue resolution

About you

Diploma or Bachelor's degree in Information Technology, Business IT, or related field

1–2 years of experience in IT operations, pricing support, or distributor systems (ERP, CRM, SFA, DMS, STP)

Experience with distributors or B2B portals is an added advantage

Strong attention to detail with understanding of pricing logic and data integrity

Good problem-solving and troubleshooting skills

Ability to work independently and in cross-functional teams

Familiarity with data reporting tools (Excel, Power BI, or similar)

Effective communication skills to liaise with internal users, vendors, and service providers

Power Root (M) Sdn. Bhd. was founded on 23 July 1999 in Johor Bahru, Johor. It is a leading F&B company to develop and promote herbal energy drinks fortified with two main rainforest herbs: "Tongkat Ali" and "Kacip Fatimah". These herbs are indigenous to Malaysia and its properties for promoting physical well-being are highly regarded by Malaysians.

Power Root (M) Sdn. Bhd. is a subsidiary of a public listed company: POWER ROOT BERHAD , a company listed on the Main Market of Bursa Malaysia Securities Berhad.

Power Root (M) Sdn. Bhd. was founded on 23 July 1999 in Johor Bahru, Johor. It is a leading F&B company to develop and promote herbal energy drinks fortified with two main rainforest herbs: "Tongkat Ali" and "Kacip Fatimah". These herbs are indigenous to Malaysia and its properties for promoting physical well-being are highly regarded by Malaysians.

Power Root (M) Sdn. Bhd. is a subsidiary of a public listed company: POWER ROOT BERHAD , a company listed on the Main Market of Bursa Malaysia Securities Berhad.

What can I earn as an Information Technology Executive