IT Assistant

Linkk Busway Systems; Selangor; On-site; MYR 40,000 - 58,000; Full time

Job summary

Jora Malaysia is seeking an IT Support professional to provide first and second-line technical assistance for hardware, software, network, and system issues. You will install, configure, maintain, and troubleshoot desktops, laptops, printers, and other peripherals while supporting IT infrastructure projects and migrations.

The role requires a diploma or bachelor’s in IT or related field, 2–3 years of IT support experience, and solid Windows OS knowledge.

Qualifications

• Diploma or Bachelor's degree in IT, Computer Science, or related field.
• 2-3 years IT support experience.
• Familiarity with Windows Operating Systems.
• Knowledge of computer hardware, software installation, troubleshooting, and network fundamentals.
• Strong problem-solving and communication skills.

Responsibilities

• Provide first and second-level technical support for hardware, software, network, and system-related issues.
• Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and other IT peripherals.
• Assist in IT infrastructure projects, system upgrades, migrations, and new technology implementations.
• Prepare and maintain technical documentation, user manuals, and standard operating procedures.
• Perform routine system maintenance, software updates, backup management, and recovery procedures.
• Monitor and support day-to-day IT operations to ensure business continuity.

Skills

Windows OS

Troubleshooting

Networking basics

Communication

Education

Diploma or Bachelor's Degree in IT or related field

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Provide first and second-level technical support for hardware, software, network, and system-related issues.

Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and other IT peripherals.

Assist in IT infrastructure projects, system upgrades, migrations, and new technology implementations.

Prepare and maintain technical documentation, user manuals, and standard operating procedures.

Perform routine system maintenance, software updates, backup management, and recovery procedures.

Monitor and support day-to-day IT operations to ensure business continuity.

Job Requirements:

Diploma or Bachelor's Degree in Information Technology, Computer Science, or a related field.

Minimum 2-3 years of relevant IT support experience.

Basic knowledge of Windows Operating Systems.

Familiarity with computer hardware, software installation, troubleshooting, and network fundamentals.

Strong problem-solving and communication skills.

Ability to work independently and as part of a team.

Only shortlisted candidate will be notified; we thank you for your interest.