IT Admin & Operations Assistant

Herbs 'N' Food Sdn Bhd; Subang Jaya; On-site; MYR 28,000 - 47,000; Full time

Job summary

Jora Malaysia is seeking an IT Support & Data Administration professional to assist the IT Head with data processing, asset management, and first-line staff support.

The role covers data entry, IT equipment handling, documentation, and light logistic tasks including deliveries and errands to ensure smooth daily operations.

Qualifications

• Proficient in Excel and Google Sheets for data handling.
• Ability to perform basic computer troubleshooting and IT support.
• Familiarity with routers, printers and desktop/laptop setups.
• Valid driver’s license with reliable transport for deliveries.

Responsibilities

• Data processing, entry, and cleanup of datasets and reports as directed.
• Manage IT assets, inventory, and hardware setup/collection.
• Provide first-level user support and triage for staff IT queries.
• Document IT protocols, invoices, access logs, and data backups.
• Deliver documents and hardware to clients, vendors, branches, or facilities.
• Perform routine errands such as bank visits and post office runs.
• Track office and IT supplies, receive shipments, and assist with setup.

Skills

Excel/Google Sheets

Basic IT troubleshooting

IT equipment familiarity

Driving license

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

1. IT Support & Data Administration (Directly Supporting IT Head)

• Data Processing & Entry: Accurately enter, update, and clean dataset records, inventory logs, and operational reports as directed by the Head of IT.
• IT Asset & Inventory Management: Maintain accurate logs of company IT assets (laptops, monitors, mobile devices, licenses) and manage setup/collection of hardware.
• Basic User Support & Triage: Act as the first point of contact for basic staff IT queries (e.g., password resets, printer issues, peripheral setup) and escalate complex technical issues to the Head of IT.
• Documentation & Records: Assist in documenting IT protocols, vendor invoices, user access logs, and data backups while ensuring strict confidentiality.
• Deliveries & Pickups:Deliverdocuments, hardware, and company goods to clients, panel vendors, branch locations, or secondary facilities.
• External Errands:Perform routine official tasks such as bank visit, post office runs, and document submissions or pick-ups.
• Office & IT Supply Logistics: Track and restock office and IT supplies; receive incoming shipments, unpack hardware, and assist with physical moving/setup of office equipment.
• General Departmental Support: Assist the Head of IT with ad-hoc physical and administrative tasks to ensure smooth day-to-day operations.

Technical Skills:

• Proficient in Microsoft Excel / Google Sheets and basic computer troubleshooting.
• Familiarity with general IT equipment (routers, printers, desktop/laptop setups).
• Licensing & Mobility: Valid driver’s/rider’s license with a clean driving record and a reliable mode of transport.

Key Attributes:

• High level of integrity and accuracy when handling sensitive company data.
• Strong time-management skills to juggle computer-based tasks with outdoor errands.
• Proactive, clear communication skills, and ability to follow instructions closely.