Internship Hiring - Operations: Customs Clearance - Penang

DHL Express (Malaysia) Sdn Bhd; Bayan Lepas; On-site; MYR 6,700 - 13,000; Full time

Benefits offered by this job

Multifarious benefit program

Job summary

DHL Express (Malaysia) Sdn Bhd invites motivated interns for a six-month Operations: Customs Clearance internship in Penang. The program emphasizes hands-on experience in tariff classification, customs documentation, and HS code assignment, under guided mentorship.

Ideal candidates are final-year or near-graduate students in Operations/Logistics, with CGPA 3.0+, excellent English, and strong Microsoft Office skills.

Qualifications

• Currently enrolled in a bachelor’s degree program in Operations/Logistics or related field.
• CGPA of 3.00 or above.
• Preferably a final-year student.
• Proficiency in Microsoft Office Suite; strong communication skills and English language proficiency.

Responsibilities

• Perform customs clearance scope of tariff classification and draft of Customs forms with guidance.
• Send arrival notification to all required customers.
• Print and attach the customs documents for assessments; assign HS Code for shipments.
• Support validation of classification with reference to Customs tariff and invoice records.
• Maintain consistent follow-up to meet service level agreements (SLA).

Skills

Communication skills

Interpersonal skills

English proficiency

Education

Bachelor's degree in Operations Management, Transportation & Logistics, Business Administration, Supply Chain, Customs & Trade Compliance

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Generative AI prompting

Job description

Internship Hiring - Operations: Customs Clearance - Penang

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to be part of the world’s most international company for a six-month internship program? A company that pioneered cross-border express delivery in 1969 is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.

At DHL Express Malaysia, we offer internship opportunities designed to provide valuable hands‑on experience and personalized mentoring in your field of study. Our program is tailored for experiential learning, combining practical training with dedicated guidance to help you grow professionally.

YOUR TASKS

Perform customs clearance scope of tariff classification and draft of Customs forms with guidance.

Send arrival notification to all required customers.

Printing & attach the customs documents for customs assessments. Assigning HS Code for shipments.

Support validation of classification with reference to Customs tariff from JKDM, Reference to Commercial Invoice, DHL Internal database record validation on exemptions and Customer Master File.

Consistent follow-up in meeting the SLA.

YOUR PROFILE

Minimum Bachelor's degree student in Operations Management, Transportation & Logistics, Business Administration, Supply Chain, Customs & Trade Compliance.

Minimum CGPA 3.00 and above.

Preferably Final year student.

Proficient in Microsoft Office Suite; familiarity with Microsoft World, Excel, Power Pointandgenerative AI prompting would be an added advantage.

Good communication and interpersonal skills. Proficiency in English language: Native speaker level, both written and spoken.

OUR OFFER

Strong career support in an international environment.

Great culture and colleagues.

Multifarious benefit program.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• Which of the following types of qualifications do you have?
• How would you rate your English language skills?

DHL Express is the global market leader and specialist in international shipping and courier delivery services. We have been building and continuously improving our service for more than 50 years. Key to our success is the strength of our global network, spanning more than 220 countries and territories, in which some 111,000 employees provide services to more than 2.6 million customers.

What really sets us apart is the international shipping expertise of our people. Their knowledge, coupled with their passion and ‘Can-Do’ attitude, delivers a truly world-class service and ensures that your shipments get to their destination securely and as quickly as possible.

DHL EXPRESS IN MALAYSIA

As the first worldwide carrier to operate in Malaysia and Asia Pacific, our experience gives us unique insight into the needs of our customers in the Malaysian market as it grows in scope, stature, and sophistication within the global economy.

DHL Express Malaysia owns the strongest ground infrastructure and most robust facilities among express integrators; encompassing six gateways, four dedicated aircrafts, 21 service centres, 185 point of sales, and 348 vehicles. All serve to ensure we provide comprehensive coverage and great service quality.

DHL’s dedicated network as well as commercial airline partnerships connects our Central Asia Hub in Hong Kong to the rest of the world. With such nimble network connection, we are able to offer competitive service with better transit time as well as direct and efficient routing of shipments from Malaysia to key Asia Pacific and European destinations (e.g. TDX 9:00 and 12:00 delivery to major AP destinations).

History

DHL is the first international air express company to set up operations in Malaysia since 1973. With our experience in local and regional markets, you can expect the highest level of quality and service in a total logistics solution. We have invested continuously in people to make improvements in infrastructure and systems. We have built the world's most sophisticated computerised Customs clearance network and introduced a nationwide mobile scanning system.

We cater to all needs when it comes to international business. We understand the importance of reliability and time critical shipments to keep businesses running smoothly.