Intern - Contract Record Management (Support China Region)

Roche Services & Solutions Operations APAC; Subang Jaya; On-site; MYR 16,000 - 20,000; Full time

Job summary

Roche Services & Solutions Operations APAC is offering an internship in Contract Record Management. You will support daily operations, manage contract records, provide user training, and assist with audits.

A six-month internship is required, and Mandarin language proficiency is essential for collaboration with China region stakeholders. Enrolment in a related bachelor's or associate degree program is expected.

Qualifications

• Enrolled in a bachelor's or associate degree program related to business administration or legal studies.
• Strong attention to detail for accurate contract record processing and maintenance.
• Organizational skills to efficiently manage contract documents.
• Effective written and verbal communication skills with Mandarin proficiency.
• Familiarity with ERP software such as SAP or ARIBA is a plus.
• Willingness to learn contract management principles during the internship.
• Problem-solving skills to address contract record issues.
• Able to adapt to different software tools and processes used within the organization.
• Respect for confidentiality and compliance with legal and ethical standards.
• Strong teamwork skills; no work experience required; six months minimum internship.

Responsibilities

• Utilize our ticketing system to manage incoming requests and issues.
• Provide end-user support, including training and consultancy on system functionalities.
• Act as a liaison for process and system changes, including handling enhancement requests.
• Ensure proper use of the Repository tool and maintain contract records with audit readiness.
• Participate in project activities such as contract migration, system deployment, and cleansing.
• Onboard suppliers to our vendor management tool and liaise with business stakeholders.

Skills

Mandarin

Attention to detail

Organizational skills

Written and verbal communication

Problem-solving

Adaptability

Teamwork

Confidentiality awareness

No work experience required

Education

Business administration

Legal studies

Tools

SAP

ARIBA

Microsoft Office

Google Workspace

Job description

Intern - Contract Record Management (Support China Region)

Position Summary:
As an Intern on our RSS team, you will be responsible for daily activities in accordance with established service levels and SOPs. Your role involves collaborating closely with team members and following instructions from the Team Lead to ensure smooth work coordination.

Responsibilities:

Service Delivery:

Utilize our ticketing system to manage incoming requests and issues.

Provide end-user support, including answering system-related queries, conducting training, and offering consultancy on system functionalities.

Act as a liaison for process and system changes, including handling enhancement requests.

Ensure proper use of the Repository tool, manage contract record maintenance, and maintain compliance with audit requirements. Participate in the audit process as per SOP.

Support project-related activities such as contract migration, system deployment, and cleansing exercises. Additionally, liaise with and train business stakeholders.

Onboard suppliers to our vendor management tool.

Requirements:

Enrolled in a bachelor's or associate degree program related to business administration, legal studies, or a related field.

Strong attention to detail for accurate contract record processing and maintenance.

Organizational skills to efficiently manage contract documents.

Effective written and verbal communication skills for collaboration with team members and external parties, with proficiency in Mandarin.

Computer proficiency, including familiarity with basic office software (e.g., Microsoft Office or Google Workspace). Knowledge of ERP software such as SAP or ARIBA is a plus.

Basic understanding of contract management principles or a willingness to learn during the internship.

Problem-solving skills to identify and address contract record-related issues.

Adaptability to different software tools and processes used within the organization.

Awareness of the importance of confidentiality and compliance with legal and ethical standards when handling contract records.

Strong teamwork skills for effective collaboration within a team environment.

No work experience is required.

Able to work at least six (6) months of internship duration.

Who we are
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
The Roche Services & Solutions as well as People Support Solutions organisations located in Kuala Lumpur provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the APAC region. Today Roche employs altogether around 1100 employees in Malaysia.
Roche is an Equal Opportunity Employer.