Insurance Operations Specialist: Policy Data & Servicing

Accenture Southeast Asia; Subang Jaya; On-site; MYR 33,000 - 56,000; Full time

Job summary

Accenture Southeast Asia is seeking an Insurance Operations Associate in Subang Jaya, Malaysia to perform routine and non-repetitive business processing tasks including data entry, policy document issuance, and premium billing in accordance with guidelines.

The role requires analytical and investigative skills to ensure accuracy and efficiency in operations, with responsibilities spanning validation of proposals, adherence to turnaround times, and effective communication with underwriters and

Qualifications

• A bachelor’s degree or equivalent in any field.
• General insurance knowledge or experience is preferred.
• Experience in a Business Process Outsourcing or Shared Services environment is an added advantage.
• Proficiency in written and spoken English.
• Willingness to work during Malaysian public holidays.

Responsibilities

• Validate and enter customer proposals, applications, and transactions into the designated policy processing system for specific lines of business.
• Ensure adherence to processing turnaround times for policy applications and transaction processing.
• Generate quotations, new policies, renewals, endorsements, cancellations, and perform administrative tasks for consumer line products per the agreed Standard Operating Procedures.
• Communicate effectively, both verbally and in writing, with relevant stakeholders, including Underwriters and clients, to gather necessary information for policy administration and servicing.
• Organize and maintain electronic databases, including performing data input and ongoing maintenance tasks.
• Investigate and rectify any rework issues to ensure process accuracy and efficiency.

Skills

English proficiency

Education

Bachelor's degree or equivalent

Job description

Accenture Southeast Asia is seeking an Insurance Operations Associate in Subang Jaya, Malaysia to perform routine and non-repetitive business processing tasks including data entry, policy document issuance, and premium billing in accordance with guidelines.

The role requires analytical and investigative skills to ensure accuracy and efficiency in operations, with responsibilities spanning validation of proposals, adherence to turnaround times, and effective communication with underwriters and