Impactful Customer Service Executive - Insurance Ops

Allianz Malaysia; Kuala Lumpur; In loco; MYR 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

Allianz Malaysia is seeking an organized professional to support branch operations and administration. You will help decentralize policy servicing, manage mail and documents, and ensure timely system updates. You will also handle walk-ins, emails, and inquiries, delivering high-quality service to agents and policyholders.

The role requires a Diploma or Bachelor’s degree and strong MS Office skills. You should be able to work under pressure in a fast-paced environment and adapt to evolving

Competenze

• Diploma or bachelor’s degree in Finance/Accountancy/Banking, HRM, Business Administration/Management, Marketing or Commerce.
• Strong interpersonal and communication skills.
• Proficient in MS Office and quick to learn new tools.

Mansioni

• Back-office operations support including decentralization of policy servicing and document handling.
• Customer service support for walk-ins, emails and inquiries; assist agents and policyholders; maintain service quality.

Conoscenze

MS Excel

MS PowerPoint

MS Word

AI tools familiarity

Formazione

Diploma/ Bachelor’s degree

Descrizione del lavoro

Allianz Malaysia is seeking an organized professional to support branch operations and administration. You will help decentralize policy servicing, manage mail and documents, and ensure timely system updates. You will also handle walk-ins, emails, and inquiries, delivering high-quality service to agents and policyholders.

The role requires a Diploma or Bachelor’s degree and strong MS Office skills. You should be able to work under pressure in a fast-paced environment and adapt to evolving