Inside Sales Representative

Exclusive Networks Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Benefits offered by this job

Employee Assistance Program

Birthday Leave

Wellness Time Off

Medical and Hospitalisation

Dental and Supplements

Learning & Development

Job summary

Exclusive Networks Malaysia Sdn Bhd is seeking an Inside Sales Representative based in Kuala Lumpur. In this full-time role, you'll manage sales cycles, generate leads, and build relationships with mid-market business partners. A diploma or degree in Business, Marketing, or IT is required, along with 1–2 years of sales experience.

Join a people-focused organization that prioritizes growth and offers various benefits including medical coverage and wellness time off.

Qualifications

• 1–2 years of experience in digital sales/telesales/inside sales.
• Proven track record of success in sales.
• Self-starter with strong interpersonal and communication skills.

Responsibilities

• Build long term relationship with mid-market business partners/customers.
• Manage sales cycle including prospecting and closing sales.
• Work closely with marketing and channel management teams.

Skills

Digital sales

Customer service

Interpersonal skills

CRM systems

Education

Diploma/Degree in Business/Marketing/IT

Job description

Inside Sales Representative – Kuala Lumpur (Full‑time)

Introduction

Exclusive Networks is the global cybersecurity go‑to‑market specialist that provides partners and end‑customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization. Our best‑in‑class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com. We are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.

DUTIES AND RESPONSIBILITIES

The Inside Sales Representative plays a fundamental role in achieving company goals & objectives of customer acquisition & revenue growth. You need to be comfortable working with channel partner, internal product & sales teams, generating leads, qualifying & nurturing prospects, & closing sales. This role will report to Inside Sales Representative Manager/Team Lead or assigned HOD. As the Inside Sales Representative, you will:

1. The first contact point to build long term relationship with mid‑market business partners/customers to deliver a strong support to improve overall sales target & revenue.
2. Manage sales cycle effectively which includes prospecting, make contact, qualify & nurture prospect turning them into sales closure & delivery.
3. Manage quotation requests daily, build sales pipeline, track & review weekly performance.
4. Work closely with marketing, channel, & vendor management team in executing lead generation campaigns & partner recruitment activities.
5. Engage & follow through company inbound & outbound leads across industries to identify opportunities & determine customers’ needs with company’s security & cloud offerings.
6. Operate company Customer Relationship Management (CRM) systems for customer profiling & track leads, quotations, Marketing Qualified Leads (MQL), & Sales Qualified Leads (SQL).
7. Deliver products, solutions & company value proposition messages verbally, in writing, & through digital platforms to capture business partners/customers attention, envisioning their future with company.
8. Able to leverage on digital & social platforms like emails, video, chat, phone, conference call, LinkedIn & etc. to maintain high daily activities to effectively reach out & sell to business partners/customers (minimum 60‑90 activities daily).
9. To do action plans and results reporting to team lead & management to stay on top of team goals and objectives.
10. Be the digital sales ambassador of company & deliver a world‑class customer engagement experience (Distribution‑as‑a‑Service) to company’s vendors, business partners & customers.

QUALIFICATIONS AND EXPERIENCE

The ideal Inside Sales Representative:

• Diploma/Degree in Business/Marketing/IT or an equivalent discipline.
• 1–2 Years of experience in digital sales/telesales/inside sales with a proven track record of success.
• Possess excellent sales/customer service relationship background; telesales experience preferred. Desire to work in a competitive environment where one’s growth potential is driven by one's abilities and attitude.
• A self‑starter with a track record of outstanding performance and achieving goals.
• Strong interpersonal skills, excellent oral, written and verbal communication skills.
• Ability to successfully communicate with contacts via phone, email, chat, video and presentations.
• Added advantage with general knowledge of the IT industry & CRM systems, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately.
• Team player achiever and success‑driven personality motivated by performance rewards for exceeding annual sales goals and strong business collaboration.

Why work for us

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations.

We are a proud Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information. We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.

Benefits

• Employee Assistance Program
• Birthday Leave
• Wellness Time Off
• Medical and Hospitalisation
• Dental and Supplements
• Learning & Development

Working Conditions

Working hours: 9:00am to 6:00pm, Monday – Friday. For this role, we can only accept Malaysian citizen.

Terms and conditions apply.