Account Manager (Sales)

Raddish Technology Sdn Bhd; Kuala Lumpur; On-site; MYR 67,000 - 112,000; Full time

Benefits offered by this job

Social security

Health insurance

Dental insurance

Maternity leave

Professional development

Incentives

Bonuses

Company trip

Job summary

Raddish Technology Sdn Bhd, a Malaysia-based ICT solutions provider, is seeking an Account Manager to maintain and expand relationships with key clients. You will drive revenue growth, lead the sales team, and identify opportunities for account expansion to maximize earnings.

Ideal candidates will possess a Bachelor’s degree in Business or related field, with at least 2 years in account management, and knowledge of cybersecurity, Infra networks, cloud solutions, or data server solutions is a

Qualifications

• Bachelor's degree in Business, Sales, or related field.
• Minimum 2 years of account management experience.
• Knowledge of Cybersecurity, Infra Network, Cloud Solution, Data Server will have added advantages.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, negotiation, and interpersonal skills.
• Strong leadership and team management abilities.
• Strong problem-solving abilities.

Responsibilities

• Develop and implement sales strategies to drive revenue growth.
• Lead, mentor, and motivate the sales team to meet targets.
• Build and maintain long-lasting client relationships.
• Identify opportunities for account growth and upselling.
• Develop deep product/service knowledge to communicate value.
• Serve as main contact for client inquiries and escalations.
• Develop account plans to achieve client objectives.
• Forecast client needs and revenue projections.
• Prepare and present regular account performance reports.
• Conduct regular performance evaluations and provide feedback.

Skills

Communication Skills

Sales Skills

Industry Knowledge

Business Operations

Education

Bachelor's degree

Job description

We are looking for a dedicated and results-oriented Account Manager to join our team. The Account Manager will be responsible for maintaining and expanding relationships with our key clients. The ideal candidate should have a strong understanding of our product/services and be able to identify opportunities for growth within the client accounts.

Key Responsibilities

Sales Strategy Development : develop and implement effective sales strategies to drive revenue growth and achieve company goals.

Team Leadership: Lead, mentor, and motivate the sales team to meet and exceed sales targets. Provide coaching and guidance to team members to improve their performance.

Client Relationship Management : Build and maintain strong, long-lasting client relationships. Understand client needs and objectives and ensure they are met.

Account Growth : Identify opportunities for account growth and upselling. Develop account plans to maximize revenue.

Product/Service Knowledge : Develop a deep understanding of our products/services to effectively communicate their value to clients

Client Support : Serve as main point of contact for client inquiries, issues, and escalations. Collaborate with internal teams to ensure prompt resolution.

Account Planning : Develop account plans and strategies to achieve client satisfaction and business objectives.

Sales Forecasting : Work closely with the sales team to forecast client needs and revenue projections accurately.

Reporting : Prepare and present regular account status and performance reports to management.

Performance Evaluation : Conduct regular performance evaluations and provide feedback to team members. Implement performance improvement plans when necessary.

Experience Requirements

Education: Bachelor's degree in Business, Sales, or a related field

Preferrable to have minimum 2 years of experience in account management, knowledge with Cybersecurity, Infra Network, Cloud Solution, Data Server Solution will have added advantages.

Proven track record of meeting or exceeding sales targets.

Excellent communication, negotiation, and interpersonal skills.

Strong leadership and team management abilities.

Strong problem-solving abilities

Skill & Related Requirement

Communication Skills – Strong written and verbal communications skills and use of professional business language.

Sales Skills – Consistently executes core messaging strategy, can navigate to decision makers, and establish clear next steps.

Industry Knowledge – Basic understanding target industry, able to deliver provided messaging on client solutions.

Business Operations – Able to accurately document call outcomes/notes, and record qualification criteria.

Additional Information

Office Hours: Monday - Friday, 9am - 6pm.

Salary is negotiable based on experience.

Benefits include social security, health insurance, dental insurance, maternity leave, professional development, incentives, and bonuses.

Job Types: Full-time, Permanent.

Schedule: Fixed shift, Monday to Friday.

Supplemental Pay: Commission pay, performance bonus, allowances, Travel Incentives

KWSP/ EPF/ SOCSO

Health insurance

Maternity leave

Performance Bonus

Local / Oversea Company Trip

Five (5) days work, 9am to 6pm

Basic + Commision + Accelerator

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as an Inside Sales Representative?
• How many years of inside sales experience do you have?
• Do you have lead generation experience?
• Do you have customer service experience?
• How many years' experience do you have with forecasting for businesses?
• Do you have experience in a cold calls sales environment?

Information Technology Services 11-50 employees

Raddish Technology Sdn Bhd has been incorporated since year 2014, a Malaysian based company, the next generation ICT solution provider. Being a successful and visionaries company, we create value added services to vast client. We have highly qualified team coming from the IT industry for more than 10 years of experiences with competencies and possess high skill level, we are confident that our services can be applied to every single vertical market from different customers.

Raddish Technology Sdn Bhd has been incorporated since year 2014, a Malaysian based company, the next generation ICT solution provider. Being a successful and visionaries company, we create value added services to vast client. We have highly qualified team coming from the IT industry for more than 10 years of experiences with competencies and possess high skill level, we are confident that our services can be applied to every single vertical market from different customers.