Inside Sales Executive

IPENET Solutions Sdn Bhd; Penang; On-site; MYR 56,000 - 95,000; Full time

Job summary

IPENET Solutions Sdn Bhd in Penang, Malaysia, is seeking an energetic Inside Sales professional to support a growing sales team. The role focuses on building relationships, outbound and inbound sales, and cross-selling IT solutions.

Ideal candidates have a Diploma/Degree in IT or related fields, 2–3 years in sales or telesales, and strong communication skills. The company offers IT solutions across networking, security, and data center services.

Qualifications

• Strong interpersonal and communication skills required.
• Knowledge of IT industry, hardware, software and services is a plus.
• Diploma/Degree in Computer Science/Information Technology, Mass Communications, Marketing, Business Admin or equivalent.

Responsibilities

• Build and maintain relationships with customers, prospecting and generating referrals.
• Assist Account Manager with deal registers, pricing, and quotations to beat sales targets.
• Make outbound follow-up calls to existing clients by phone and email.
• Handle inbound inquiries and convert them into sales by understanding needs.
• Use ERP to track and trace quotation history and follow opportunities.
• Emphasize product features and cross-sell IT solutions and services.
• Support marketing events to promote branding and networking.
• Ensure timely delivery of goods/services and complete required reports.
• Develop problem-solving paths and take corrective actions when needed.
• Update License Renewal Report to alert expiring licenses.
• Attend periodic sales training when applicable.

Skills

Interpersonal communication

Communication skills

IT solutions knowledge

Education

Diploma/Degree in Computer Science/IT or related

Job description

Are you passionate about sales and interested in the IT industry? Ipenet Solutions is looking for an enthusiastic Inside Sales incumbent to support our growing sales team. If you are proactive, confident in communication and eager to develop your sales career, we would love to hear from you.

Key Responsibilities

Maintain and build close relationships with existing and new customers by spending extra time prospecting, developing and generating client referrals.

Assist the Account Manager to deal register, negotiate better prices and draft project quotations, in order to surpass the sales target every quarter.

Make outbound follow-up calls to existing clients via phone call and email.

Handle inbound, unsolicited prospect calls and convert them into potential sales by understanding the needs and wants.

Follow up closely on all opportunities quoted to customers by utilizing the ERP system feature to track and trace the quotation history.

Emphasize product and service features and benefits to customers including cross-selling and upselling relevant IT solutions/products.

Support marketing efforts to organize and execute the events which help to promote the company branding and build strong networking relationships.

Effective time management including ensuring goods and services has been delivered on time and completing the report required.

Develop possible problem solution paths and take the appropriate course of action when facing issues.

Update the License Renewal Report so that licenses that are going to expire will be aware and renewed.

Attend periodic sales training where applicable.

Requirements

Candidate must possess at least Diploma/Degree in Computer Science/Information Technology, Mass Communications, Marketing, Business Admin or equivalent.

Minimum 2-3 years of relevant experience or deep interest in Sales/Telesales

Strong interpersonal and communication skills

Knowledge of IT industry and solutions - hardware, software and services is an added advantage

Information Technology Services 51-100 employees

Ipenet Solutions Sdn Bhd is an IT solutions company in Malaysia. Since the company’s incorporation in 2005, Ipenet continues to expand business coverage throughout the country. By partnering with world-class technology partners, we can provide an innovative IT solution to our clients. Therefore, we work together as a team to create and produce good quality work for the values that we believe in.

Ipenet offers expertise in networking, internet security, and data center storage, with advanced skills in consultation, integration and management services. Also, we craft total solutions and services for our valued customers with the latest technology and innovation.

Ipenet Solutions Sdn Bhd is an IT solutions company in Malaysia. Since the company’s incorporation in 2005, Ipenet continues to expand business coverage throughout the country. By partnering with world-class technology partners, we can provide an innovative IT solution to our clients. Therefore, we work together as a team to create and produce good quality work for the values that we believe in.

Ipenet offers expertise in networking, internet security, and data center storage, with advanced skills in consultation, integration and management services. Also, we craft total solutions and services for our valued customers with the latest technology and innovation.